Emergency management professional with experience in public alert systems, emergency planning, and intergovernmental coordination. Managed countywide notification systems improving emergency communication for 500,000+ residents. Developed operational procedures and facilitated HSEEP-aligned exercises to support readiness and compliance.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Community Warning Coordinator
Chester County Department of Emergency Services
West Chester, PA
02.2024 - Current
Supported Chester County countywide public alert and warning program and mass-notification systems, including Everbridge and FEMA IPAWS, for emergency communications across more than 500000 residents in 73 municipalities.
Coordinated with local, county, state, federal, and private-sector stakeholders on alert and warning, emergency communications, preparedness activities, exercises, planned events, and emergency operations.
Provided technical and operational support for public alert and warning systems by administering the system, troubleshooting issues, offering operational guidance, and assisting county personnel, municipal emergency managers, public safety agencies, and other authorized stakeholders.
Managed municipal and organizational participation in countywide notification program by maintaining user accounts, roles, permissions, and access, while providing onboarding, training, and technical assistance to ensure effective stakeholder coordination.
Supported Chester County transition from legacy Everbridge notification workflows to Everbridge 360, assisting with implementation planning, system configuration, stakeholder engagement, user onboarding, training, testing, quality assurance, and transition activities.
Developed, revised, and maintained standard operating procedures, notification protocols, templates, checklists, workflows, and administrative controls to support timely, accurate, and consistent emergency communications.
Conducted system testing, quality assurance reviews, and performance monitoring; identified and recommended solutions for technical, procedural, and programmatic issues to enhance operational readiness.
Emergency Management Coordinator — Volunteer
Borough of Atglen
Atglen, PA
11.2022 - Current
Help draft, update, and review borough emergency operations plan and emergency-management procedures each year to keep assignments, responsibilities, contacts, and operational details current.
Assisted in developing emergency planning and preparedness activities with elected officials, municipal staff, emergency responders, county emergency-management personnel, and partner organizations.
Supported borough emergency management coordinator by guiding preparedness, response, recovery, and mitigation efforts as a liaison among borough officials, emergency services organizations, Chester County Department of Emergency Services, and other government and community partners.
Supported incident management, situational awareness, and emergency communications during emergencies and planned activities.
Participated in training exercises and hazard-mitigation activities to enhance municipal readiness and interagency coordination.
Hazardous Materials Responder
Chester County Department of Emergency Services
West Chester, PA
09.2022 - Current
Respond to hazardous-material releases, potential releases, unknown substances, transportation incidents, industrial emergencies, and other incidents requiring specialized response support.
Perform hazard and risk assessments using monitoring, detection, identification, containment, mitigation, and decontamination equipment to help characterize hazards and support safe stabilization.
Work within incident command and coordinate with fire, EMS, law enforcement, emergency management, environmental agencies, private-sector representatives, and other responders during incidents and exercises.
Maintained readiness of response equipment, personal protective equipment, supplies, and team resources through thorough inspection, testing, maintenance, and training, ensuring operational preparedness for hazardous material incidents.
Supported hazardous materials response team equipment workgroup by managing equipment lifecycle processes, maintaining training documentation, and evaluating new response technologies to enhance team capabilities.
Researched, tested, and evaluated specialized hazardous-material response equipment, developing equipment-selection and acquisition recommendations that informed leadership decisions and improved departmental readiness.
Volunteer Firefighter / Emergency Medical Technician
Christiana Fire Company
Christiana, PA
08.2015 - Current
Responded to fire, rescue, EMS, hazardous-materials, and other emergency incidents as volunteer firefighter/EMT, and periodically filled an acting company-lead role coordinating personnel and operational tasks.
Responded to fire, rescue, EMS, and hazardous-materials incidents while following incident command system duties and department procedures.
Kept apparatus, equipment, and station operations ready through inspections, training drills, continuing education, and station support tasks.
Supported member readiness by coordinating fire, rescue, EMS, and public-safety training opportunities to strengthen proficiency and qualifications.
Served as training officer from 2022–2024, organizing training activities, member development, onboarding, certification records, and compliance requirements.
Supported public education and community outreach through special events and fire company service activities to strengthen community engagement.
Emergency Medical Technician
Lancaster EMS
Lancaster, PA
08.2023 - 02.2024
Responded to 9-1-1 and service calls, providing emergency medical care, stabilizing patients, and ensuring safe transport in both routine and high-acuity situations.
Delivered basic life support care for out-of-hospital emergency and non-emergency patients, adhering to Pennsylvania Department of Health protocols.
Collaborated with EMS, fire, law enforcement, hospital staff, and public-safety partners to ensure patient continuity and coordinate emergency response.
Emergency Department Technician
Penn Medicine Lancaster General Health
Lancaster, PA
08.2022 - 08.2023
Supported direct and indirect patient care in a high-volume emergency department under nursing supervision, assisting with trauma response, patient monitoring, and diagnostic and treatment procedures.
Assisted nurses, physicians, and clinical staff in delivering patient care during routine and high-acuity situations, ensuring timely emergency interventions and safe patient transfers.
Maintained readiness of equipment and supplies, adhered to infection-control practices, completed clinical documentation, and supported patient care functions within established protocols.
Education
Bachelor of Arts - Emergency and Disaster Management
American Military University
Charles Town
02-2026
Associate of Applied Science - Emergency Management and Planning
Delaware County Community College
Media
06-2022
Skills
Emergency management
Alert systems
FEMA systems
Emergency communication
Incident command system expertise
EOC management
Hazmat response
Program administration
Program evaluation
Policy development
Training coordination
Intergovernmental coordination
HSEEP methodology
Strategic planning
Strategic development
Timeline management
Certification
Emergency Management & Incident Command FEMA National Emergency Management Basic Academy
FEMA Professional Development Series
PEMA County Staff Associate
Type III Incident Management Team
All-Hazards Operations Section Chief
All-Hazards Planning Section Chief
All-Hazards Logistics Section Chief
ICS-100/200/300/400
IS-700 NIMS
IS-800 National Response Framework
Homeland Security Exercise and Evaluation Program (HSEEP)
Threat and Hazard Identification and Risk Assessment (THIRA)
Intermediate Emergency Operations Center Functions
Police Lieutenant /Commander Over the Sexual Assault Response Coordinator/Community Engagement Liaison/ABLE Instructors at Georgetown University Police DepartmentPolice Lieutenant /Commander Over the Sexual Assault Response Coordinator/Community Engagement Liaison/ABLE Instructors at Georgetown University Police Department
Alert and Warning Coordinator at Pierce County Department of Emergency ManagementAlert and Warning Coordinator at Pierce County Department of Emergency Management