Beckie Apfel
Green Bay
Summary
Dynamic Technician with a proven track record at Proctor and Gamble, excelling in equipment maintenance and troubleshooting. Recognized for enhancing production efficiency and customer satisfaction through effective problem-solving and team training. Committed to safety and regulatory compliance, consistently optimizing workflows and implementing innovative solutions to drive operational success.
Overview
25
25
years of professional experience
Work History
Technician
Proctor and Gamble
03.1997 - 07.2022
- Operated machinery to ensure production line efficiency and product quality.
- Conducted routine maintenance on equipment to minimize downtime and enhance performance.
- Assisted in training new technicians on safety protocols and operational procedures.
- Monitored production processes to identify and resolve potential issues promptly.
- Collaborated with team members to maintain a safe and organized work environment.
- Documented daily operations and reported discrepancies to supervisors for resolution.
- Supported inventory management practices to optimize stock levels and reduce waste.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Enhanced team productivity with thorough training on new technologies and procedures.
- Ensured reliable network connectivity, closely monitoring system performance and making adjustments as needed.
- Streamlined inventory management, ensuring optimal levels of spare parts and materials at all times.
- Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
- Improved system efficiency by implementing regular maintenance schedules for all technical equipment.
- Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
- Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
- Enhanced operational efficiency, automating repetitive technical tasks where possible.
- Enhanced safety protocols, conducting regular inspections and safety drills for technical team.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
- Streamlined communication, introducing centralized platform for logging and tracking technical issues.
- Fostered culture of continuous improvement, encouraging innovation and efficiency in technical processes.
- Optimized operational workflows by integrating cutting-edge technology solutions.
- Increased equipment lifespan, performing preventive maintenance and timely repairs.
- Tested systems, noting issues and completing preventive maintenance.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Worked with diverse types of weather and ground conditions.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Managed maintenance activities, supervised staff, and inspected equipment.
- Researched and implemented new technologies and equipment.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Spread out articles or materials and examined for holes, tears and other defects.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Education
GED -
Oconto FallsHigh School
Oconto Falls, WISkills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Problem-solving
- Equipment operation
- Health and safety regulations
- Regulatory compliance
- Raw Materials Processing
- File and record maintenance
- Critical thinking
- Environmental compliance
- Manufacturing processes
- User training
- Inventory oversight
- Production Assistance
- Component replacement
- Operation Monitoring
- Information tracking
- Operations monitoring
- Tech-Savvy
- Assembly and production
- Issue resolution
- Product Inspections
- Safety Equipment
- Relationship building
- Team Training
- OSHA compliance
- Deadline oriented
- Routine Inspections
- Workload management
- Work Planning and Prioritization
- Equipment maintenance
- Documentation and reporting
- Preventive Maintenance
- Quality control
- Troubleshooting
- Written/Verbal communication
- Power Tools and Equipment
Timeline
Technician
Proctor and Gamble
03.1997 - 07.2022
GED -
Oconto FallsHigh School