- Developed HR department as the company grew from 35 to 100 employees, with increasingly more challenging roles and responsibility.
- Proactively identified and solved complex HR problems that impacted operations management and business direction.
- Managed all human resource documentation, including new hire letters, employee contracts and corporate policies and procedures.
Benefit and Compensation Management
- Developed and administered employee benefit programs, including health, dental, vision and life insurance, as well as disability, retirement, flexible spending accounts, and vacation and sick time policies.
- Managed open enrollment processes by providing guidance on available benefits and answering questions from employees regarding their options. Led open enrollment meetings, processed benefits, and cultivated relationships with insurance vendors.
- Evaluated job positions to determine classification status and salary. Audited for regulatory compliance.
Compliance and Policy Management
- Developed and implemented policies and procedures for the Human Resources Department.
- Provided guidance on labor law compliance issues for federal, state, and local employment laws.
- Revised Employee Handbook per annual labor law updates, as well as during company acquisition.
Employee Relations
- Advised management on legal requirements related to human resources practices.
- Oversaw employee relations issues such as grievances and disciplinary action.
- Conducted and managed employee performance review program for company, as well as implementing corrective actions for direct reports.
Payroll
- Managed payroll processing systems, including time tracking, attendance records, and leave requests, confirming accuracy and completeness.
- Resolved complex payroll issues including garnishments, retroactive payments, and disputes.
Safety and Workers Compensation
- Monitored workplace safety standards to ensure compliance with OSHA regulations.
- Established Safety Program with Safety Committee and training program to ensure cost containment.
- Filed and managed workers compensation claims.
Recruitment and Talent Development
- Developed and implemented recruitment strategies to attract qualified candidates. Conducted interviews, hired new employees, created offer letters, established new onboarding process, performed background checks, and welcomed new hires.
- Created reports on recruitment activities and turnover rates. Worked with management team on retention programs, including team building and charitable activities.