Becki Anne Shipman
Cordova
Overview
21
21
years of professional experience
Work History
Contact Tracer 3
State of Alaska, Public Health Nursing
11.2020 - 01.2024
- As a Contact Tracer 3, I conducted complex assessments of COVID positive clients and their close contacts, in the State of Alaska. Assessments were completed with extensive phone investigations and data input into the CommCare driven electronic health record. I investigated, analyzed and identified pandemic clusters within the public sector. I created and supported unique COVID mitigation plans for Alaska businesses and schools. I became the Team Lead of the contact tracing efforts and began presenting morning briefings to the contact tracers, educating them on current pandemic clusters, suspected pandemic clusters and any CDC Covid isolation guidelines. I trained and onboarded new contact tracers joining the team. I allocated workloads throughout the Covid team and answered questions from both contact tracers as well as Covid positive clients. I created and presented daily reports to the Public Health Nursing team that was overseeing the contact tracing efforts. I also worked with the Immunization Department on grant acquisitions for rural Public Health Centers by helping to organization solicitation of immunization storage equipment for their facilities. I learned how to use the DOS operated EHR system operated by the State of Alaska. I coded Public Hea-9lth Center patient encounters with ICD-9 codes which were used for mainly statistical purposes. The ICD-9 codes were outdated when I began these duties so I updated the Public Health Coding Guidelines to the most current ICD-10 codes. I worked with the informatics team on updating the Public Health Nursing documentation guidelines to streamline the documentation and coding process. I did some intermittent work on the Public Health Nursing SharePoint site, updating shared documents and transferring files to the most current SharePoint platform. I used Excel spreadsheets, word document, email and Teams on a daily basis.
- Salary: $2,500.00 USD Bi-weekly
- Hours per week: 37
- Supervisor: Valerie McCarney (9073342266)
- Okay to contact this Supervisor: Yes
EMT 3
Cordova Volunteer Fire Department
08.2006 - 12.2020
- I was the highest ranking EMT for the City of Cordova. I provided all of the advanced medical interventions related to cardiac monitoring and care. I completed patient assessments, analyzed their vital signs and provided treatment according to the most current EMS guidelines. I was typically in control of any medical scene I was on as the highest skilled and trained EMS provider. I documented patient encounters and provided continuing care physicians with on scene assessment and treatment briefings to aid in accurately concluding patient illness and treatment. I attended, and sometimes taught, at weekly department meetings. I led monthly run reviews, which allowed the EMS department to have quality control steps in place and derived my teaching strategies from those meetings. This position helped establish my interpersonal skills with both the patient, as well as the EMTs I mentored.
- Hours per week: 60
- Supervisor: Joan Behrends (7632426535)
- Okay to contact this Supervisor: Yes
Customer Service Representative
Copper Valley Telecom
06.2014 - 03.2015
- I answered questions about customer service contracts as they related to a mobile phone carrier. I entered data for new customer contracts and well as updating data for existing customer contracts. I was heavily involved in investigating and resolving customer contract discrepancies and problem solving cell phone service interruptions. I reconciled and took payment for existing customer billing. I answered phones as well as met in person with cell phone customers.
- Salary: $15.00 USD Per Hour
- Hours per week: 20
- Supervisor: Wendy Groves (9078352231)
- Okay to contact this Supervisor: Contact me first
Passenger Services Worker In Charge
State of Alaska, DOT/PF
05.2008 - 09.2011
- I supervised 4 other passenger services workers. I completed daily passenger boarding of the vessel and moorage duties at port. My daily duties included sales of passenger tickets, screening of passengers prior to boarding the vessel, vehicle inspections for safety of the passengers as well as the vessel. I was in charge of employee documentation, ensuring all Coast Guard requirements were being met and having all certifications/licenses onboard when boarded or asked. I collected employee timesheets and ensured proper payroll procedures were completed for accurate and timely pay of the vessels crew. I completed daily register reconciliations for the passenger services department while the vessel was underway and provided payroll support to both dockside management and employees alike. I assisted in employee work scheduling as well as employee travel to and from the vessel. I was the vessel Master's administrative assistant and completed correspondence, safety meeting minutes and other tasks as needed. As PWSIC, I was also the medical officer onboard. In the event of employee illness or injury it was my duty to assess and treat the patient accordingly and brief the vessel master. In the event of a distressed boater on water, it was my duty to provide medical assistance to the patient. I trained the staff in first aid and CPR to keep the vessel up to date on US Coast Guard requirements.
- Salary: $33.00 USD Per Hour
- Hours per week: 144
- Supervisor: Trygve Westergard (9072543244)
- Okay to contact this Supervisor: Yes
Pharmacy Technician/Office Manager
Cordova Drug Company
08.2005 - 07.2006
- I filled patient prescriptions as written by the physicians and were verified by the Pharmacist prior to dispensing to the public. I was responsible for drug inventory and drug acquisition as needed and determined by daily activities in the pharmacy. I acted as a patient advocate between the patient and their physician as well as provided educational on pharmaceuticals that were dispensed to the public. I completed data entry in to the pharmacy electronic patient health records as well as insurance verification for payment. I completed insurance reconciliations, Accounts Receivables and problem solving for non payment of patient services by insurance companies. I was in charge of investigating denied insurance claims and working closely with Insurance companies to ensure proper payment of claims. As the office manager I was responsible for Accounts Payable, Accounts Receivable as well as some Payroll and Tax preparations. I answered phones and answered questions from vendors and the public. I filled in on the registers as needed for sick/absent drug store cashiers.
- Salary: $20.00 USD Per Hour
- Hours per week: 40
- Supervisor: David O'brien (9074243246)
- Okay to contact this Supervisor: Yes
Accounts Payable Manager
Native Village of Eyak
10.2002 - 08.2005
- As the Accounts Payable Manager, I was responsible for daily documentation, cost allocations, payment process and reconciliations of a Tribal Government grant based organization. I analyzed each vendor account for discrepancies and investigated any missed payments or postings, to bring the vendor files up to date and allow an accurate and detailed reconciliation of all accounts. I identified policies and procedures that were hindering accurate reporting of expenditures, and rewrote those policies to streamline an accurate and comprehendible accounts payable process. This process would include learning individual department grant awards, their allowable expenditures and limits and applying them to the fund allocation process. I assisted the grant managers with learning the cost allocation requirements as outlined in the grant awards. I met with the Tribal Government leaders and Executive Director often to keep them up to date on process changes I was making. As a part of that process, I took over the Organization's credit card program, which allowed all employees to have a credit card upon hire. I spent a lot of time with the credit card issuing bank to write new, clear and concise policies and procedures for the credit card program. I was in charge of issuing credit cards to new employees, educating them on allowable uses for the card and discontinuing cards for employees when needed. I completed monthly reconciliation of company credit cards and completed cost allocations to different grants, as determined by investigating each purchase on the card. I assisted grant managers with grant reporting as well as documentation procedures needed to accurately report. I participated in yearly financial audits, by pulling designated vendor files to check completeness, accuracy and availability of the files as determined by audit procedures of an outside source. I filled in for the Accounts Receivable employee and also some Payroll when needed. I covered the Office Manager position when the Tribal Government opened its first Tribal Health Clinic. I was responsible for patient scheduling, supervising 3 administrative clinic personnel, some Procedural Coding and insurance billing and patient account reconciliation. I reviewed patient encounters in their health record documentation for assigning ICD-9 codes to allow the Clinic to receive payment from private health insurance as well as Medicaid and Medicare. I also dealt with any nonpayment from Insurance by researching documentation to support the charges the Clinic was billing for and resubmitting declined payments for reconsideration by said Insurance Companies. I assisted with the research and development of current Tribal Enrollment registers. I used Excel, Word and Microsoft hardware on a daily basis in all of the duties mentioned above.
- Salary: $25.00 USD Per Hour
- Hours per week: 40
Education
Some college - Office Management and Technology
Prince William Sound Community College
Cordova, AKHigh school diploma or equivalent - undefined
Cordova High School
Cordova, AK05.1988
Skills
- Patient advocacy and confidentiality
- Data collection and analysis
- Cultural sensitivity training
- Assertiveness in leadership
- Public health expertise
- Healthcare terminology knowledge
- Accuracy in documentation
- Collaboration and teamwork
- Problem-solving capabilities
- Effective time management
- Attention to detail orientation
- Reliability and dependability
- Excellent communication abilities
- Critical thinking skills
- Decision-making expertise
- CPR and first aid certification
- Supervisory leadership experience
- Organizational planning skills
- Microsoft Office Suite proficiency
- Understanding of HIPAA guidelines
- Task prioritization strategies
- Self-motivation qualities
- Medical terminology proficiency
- Interpersonal communication skills \Analytical thinking abilities\Conflict resolution techniques\Goal setting methodologies\Professionalism in healthcare\Health service referral processes\Schedule management expertise\Continuous improvement focus\Record keeping accuracy
Availability
Work Schedule: Full-time, Part-time, Shift work, Intermittent, Job sharing, Multiple Schedules
Timeline
Contact Tracer 3
State of Alaska, Public Health Nursing
11.2020 - 01.2024
Customer Service Representative
Copper Valley Telecom
06.2014 - 03.2015
Passenger Services Worker In Charge
State of Alaska, DOT/PF
05.2008 - 09.2011
EMT 3
Cordova Volunteer Fire Department
08.2006 - 12.2020
Pharmacy Technician/Office Manager
Cordova Drug Company
08.2005 - 07.2006
Accounts Payable Manager
Native Village of Eyak
10.2002 - 08.2005
Some college - Office Management and Technology
Prince William Sound Community College
High school diploma or equivalent - undefined
Cordova High School