Summary
Overview
Work History
Education
Skills
References
Timeline
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Becky Anderson

Portland,OR

Summary

30+ years happily providing guests with above and beyond care in the service industry. Enthusiastic and reliable professional who takes pride in excellent customer service and creating memorable experiences for customers. Skilled in anticipating client needs, addressing complaints and resolving issues in a timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Thrives in team setting. self motivated and punctual.

Overview

22
22
years of professional experience

Work History

Server

Gustav's Pub
06.2010 - 07.2022
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.

Server

Red Lobster
05.2000 - 07.2010
  • Enhanced customer satisfaction by providing attentive service and anticipating dining needs.
  • Maintained a clean and organized dining area, ensuring a welcoming atmosphere for guests.
  • Developed rapport with regular customers, fostering loyalty and repeat business for the restaurant.
  • Exceeded customer expectations through friendly demeanor and attentive service despite working high-volume shifts or large parties.
  • Cultivated warm relationships with regular customers.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Education

High School Diploma -

David Douglas High School
Portland, OR
06.1978

Skills

  • Teamwork and Collaboration
  • POS Systems
  • Item Promotion
  • Order Taking and Processing
  • Accurate Money Handling
  • Guest Relations
  • Quality Control
  • Safe Food Handling
  • Relationship Building
  • Guest Relations Management

References

References available upon request.

Timeline

Server

Gustav's Pub
06.2010 - 07.2022

Server

Red Lobster
05.2000 - 07.2010

High School Diploma -

David Douglas High School

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Becky Anderson