Rebecca Beltrame
Milwaukee,WI
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
30
30
years of professional experience
Work History
B2B Sales Representative
National Carbide
04.2021 - Current
- Developed new business opportunities by identifying and targeting high-potential prospects
- Implemented effective sales strategies to achieve consistent growth in competitive markets
- Increased sales revenue by developing and maintaining strong relationships with key clients
- Negotiated contracts for better pricing and terms, resulting in improved profit margins
- Exceeded quarterly sales targets consistently, contributing to overall success of team
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor
- Informed customers of promotions to increase sales productivity and volume
Server
Thunder Bay Grille
10.2013 - 12.2023
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences
Inventory Analyst
Complete Office Of Wisconsin
03.2020 - 04.2021
- Limited risk of excessive inventory and obsolescence by working collaboratively across departments
- Collaborated and communicated with various team members, business partners and vendors
- Resolved problems and managed multiple tasks using strong planning and process management abilities
- Played critical role in operational success of procurement, sourcing and vendor management, focusing on analyzing and troubleshooting issues and delivering speedy resolutions
- Maintained appropriate inventory of supplies, equipment and products
- Compiled and analyzed data and presented updates on sales and supply chain requirements
Buyer/Planner
Magnetek
10.2001 - 07.2012
- Managed procurement and stocking for raw and finished good materials using MRP
- Returned defective material to vendors, issued emergency purchase orders to replace incorrect items
- Worked with accounting to reconcile invoices
- Scheduled work orders for smooth work flow
- Communicated daily with vendors either by phone, email, fax, or in person
- Participated in Continuous Improvement Team meetings
- Input sales plans into operating system on monthly basis to drive material ordering
- Co-led yearly physical inventory teams
- Researched competitors and sourced new vendors
- Assessed changes and determined proper courses of action by collaborating with suppliers
Returns Processor
Magnetek
09.2000 - 10.2001
- Processed customer requests for return of warranty and non-warranty product
- Organized files, developed spreadsheets, faxed reports and documents
- Collaborated with shipping department to expedite return process, minimizing delays and ensuring customer satisfaction
- Initiated proactive communication with customers regarding status updates on their returns requests, fostering positive relationships through transparency and professionalism
Customer Service Representative
Magnetek
06.1998 - 09.2000
- Consulted with customers to determine best methods to resolve service and billing issues
- Informed customers about billing procedures, processed payments and provided payment option setup assistance
- Addressed customer service inquiries quickly and accurately
- Attended local and national trade shows for product development training
- Provided customers with updated shipping status and information on expedited orders
Answering Service Operator
Spectrum Communications Services Inc.
06.1994 - 06.1998
- Fielded incoming calls, answered questions, and transferred calls internally
- Researched and quickly resolved customer issues
- Completed connections between callers, departments and professionals
- Operated mail machine with outgoing advertisements for clients
- Promoted to Supervisor and Trainer
- Scheduled break times for associates
Education
High School Diploma -
Eisenhower High School
New Berlin, WI1994
Skills
- Strong problem-solving skills
- Clear communication
- Excellent multi-tasker
- Adaptive team player
- Dependable and reliable
- Business understanding
- Courteous demeanor
Timeline
B2B Sales Representative
National Carbide
04.2021 - Current
Inventory Analyst
Complete Office Of Wisconsin
03.2020 - 04.2021
Server
Thunder Bay Grille
10.2013 - 12.2023
Buyer/Planner
Magnetek
10.2001 - 07.2012
Returns Processor
Magnetek
09.2000 - 10.2001
Customer Service Representative
Magnetek
06.1998 - 09.2000
Answering Service Operator
Spectrum Communications Services Inc.
06.1994 - 06.1998
High School Diploma -
Eisenhower High School
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