Becky Blankenship

Meduit

07.2004 - Current

Accomplished multiple tasks within established timeframes.
Managed and motivated over 60+ in office and remote agents to be productive and engaged in work.
Maintained professional, organized, and safe environment for employees.
Maximized performance by monitoring daily activities and mentoring team members.
Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
Maintained positive client/patient relations by addressing problems head-on and implementing successful corrective actions.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Oversaw office inventory by ordering, stocking and receiving all office supplies.
Managed vendor relationships.