Becky Bond
Spokane,WA
Summary
Organized and dependable leader successful at managing multiple priorities with a positive attitude. Driven and enthusiastic, with the ability to manage people and projects.
Overview
31
31
years of professional experience
Work History
Case Manager I - VDC Lead Care Consultant
Aging And Long Term Care Of Eastern Washington
Spokane, Washington
02.2015 - Current
- Provided Case Management duties as prescribed by Washington Administrative Codes, complying with program regulations and policy directives.
- Provide client maintenance and reassessment services for clients, conduct comprehensive electronic assessment.
- Participate in the administrative hearing process.
- Develop and implement care service plans, coordinating with DSHS staff, ALTCEW consulting nurse and service providers; maintain and coordinate revisions. Provide oversight to the care provided.
- Provide client advocacy, assistance, networking, and family support becoming thoroughly acquainted with community resources available for individuals needing long term care.
- Orient new VDC participants to the enrollment process.
- Data collection and reporting of monthly spending plans.
- Communication with VDC partner agencies.
- Provided coaching and support to VDC participants.
- Responsible for the development of training plans and materials for VDC participants in PSA 11.
- Completed orientation, training, and ongoing support and mentorship for VDC Care Consultants within PSA 11.
- Researched issues and took appropriate action to resolve issues within turnaround time requirements and quality standards.
Administrative Leading Chief Petty Officer
U.S. Navy
08.1999 - Current
- Upheld code of conduct and maintained professionalism in high tempo stressful environments.
- Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
- Trained in conflict resolution among subordinates, equals and superiors.
- Provided leadership, guidance, and oversight to subordinate personnel as lead enlisted manager.
- Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
- Served in on-call capacity for last-minute or late-night taskings from leadership.
- Rated job performance for 14 subordinates providing timely and effective feedback.
Education
Bachelor of Science - Health Care Administration
University of Phoenix
Tempe, AZ09.2014
Skills
- Patient Confidentiality and Data Security
- Communicating to Patients and Families
- Providing Information and Resources
- Knowledge of Community Services and Programs
- Building Rapport and Credibility
- Employee Development and Mentorship
- Thriving and Performing in Challenging Environments and Situations
Timeline
Case Manager I - VDC Lead Care Consultant
Aging And Long Term Care Of Eastern Washington
02.2015 - Current
Administrative Leading Chief Petty Officer
U.S. Navy
08.1999 - Current
Bachelor of Science - Health Care Administration
University of Phoenix
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