Summary
Overview
Work History
Skills
Timeline
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Becky Brady

Sellersburg,IN

Summary

Driven Internal Sales Coordinator with a proven track record at Westport Global, adept in CRM software and exceptional in customer service. Excelled in enhancing team coordination, boosting sales process efficiency, and mastering industry trends for strategic growth. Skilled in relationship building and customer complaint resolution, significantly improving client satisfaction and operational workflow. [Job Title] with [Number] years of experience in outbound telesales. Solid experience in call control, account development and time management. Consistently exceeds sales goals and converts prospects to meet new account goals. Expert on [Software] customer relationship management software.

Overview

16
16
years of professional experience

Work History

Internal Sales Coordinator

Westport Global
02.2008 - Current
  • Collaborated closely with external sales representatives to ensure seamless communication and coordination between teams.
  • Tracked all sales activities using CRM software, ensuring data accuracy for reporting purposes and informed decision making.
  • Maintained up-to-date knowledge of industry trends and competitor activity to inform strategic planning for future growth initiatives.
  • Delivered exceptional after-sales support by coordinating effectively between customers and internal departments involved in resolving queries/complaints swiftly.
  • Managed a high volume of inbound inquiries, providing timely and accurate information on products, pricing, and availability.

Skills

  • Goal-Oriented
  • Effective Time Management
  • Strong negotiation
  • CRM Software Experience
  • Customer Service
  • Time Management
  • Relationship Building
  • Customer Complaint Resolution

Timeline

Internal Sales Coordinator

Westport Global
02.2008 - Current

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Becky Brady