Proven leader with expertise in payroll reconciliation and compliance at State Teachers Retirement System. Successfully comminicated with 800+ schools, resolving technical challenges and ensuring accurate contributions. Demonstrated problem-solving and organizational skills, enhancing reporting procedures. Achieved a 98% compliamt rate through strategic collaboration and proactive approach.
Overview
25
25
years of professional experience
Work History
Employer Account Representative
State Teachers Retirement System
05.2001 - Current
Act as a liaison for approximately 800 public and charter K-12 schools and colleges.
Reconciled payroll contributions for accurate payment processing.
Investigated disability and payroll exceptions with employers, resolving issues promptly.
Guided new community schools in the submission of payroll reports, new hire reports, and year-end reports.
Supported employers, including school districts and universities, with technical reporting and compliance challenges.
Provided assistance regarding alternative retirement plan (ARP) reporting and payments as a direct contact.
Aided employers in understanding membership criteria for ARP reporting and payments.
Managed reconciliations for school closures and pursued collection of outstanding balances.
Collaborated with colleagues to develop effective payroll reporting procedures.
Compiled weekly delinquency reports for schools that exceeded five business days in reporting or paying member contributions and submitted findings to the Ohio Department of Education.
Prepared monthly delinquency reports for the board concerning schools that were 30 days delinquent.
Assisted in calculating state foundation monthly deductions for schools to cover employer shares.
Employer Account Services Representative III at Workers’ Compensation Board AlbertaEmployer Account Services Representative III at Workers’ Compensation Board Alberta