Conducts comprehensive health assessments to identify client’s needs and challenges
Develops and implements customized wellness plans
Successfully helped in the treatment of 3 cancer patients that are now in remission
Client success in losing 40 pounds, hormonal balance, and 102 point decrease in Total Cholesterol
Researched and implemented non-traditional nutrition information to achieve necessary results
Coaching focus includes chronic disease, cancer treatment optimization, and cholesterol
director food and nutrition services
aramark
09.2018 - 10.2019
Company Overview: A full service, acute care hospital with 350 licensed patient beds, 1 Retail Café Area, 2 Starbucks, 1 Main Doctor’s Lounges, 2 Grab N Go Doctor Lounges, and 2 Nourishment Rooms/Floor Stock per floor, and Catering Services
Reported to the COO, Supervised 3 Managers, 5 Registered Dietitians and 85 Hourly Employees
Designed and managed annual budget of $4 million in a P&L account
Hired, trained, and developed new Aramark Management Team
Revamped entire department with new job descriptions, new and updated policy and procedures, audits (daily, weekly, monthly), employee engagement plan, new Huddle board, and KPIs
Directed team through successful DNV audit and multiple successful Health Inspection audits
Increased Retail Sales by 20% with new digital menu boards, menu revamps, innovative marketing and merchandising program and employee customer service training
Decreased labor costs by 3% through accountability, schedule engineering, and system utilization
Engineered programs to increase patient satisfaction including Patient Rounding, Adopt A Floor programs, Chef Series Menu program, and new menu marketing programs
Praised by CEO for solving an issue with a special interest group for him within the first month of hire
A full service, acute care hospital with 350 licensed patient beds, 1 Retail Café Area, 2 Starbucks, 1 Main Doctor’s Lounges, 2 Grab N Go Doctor Lounges, and 2 Nourishment Rooms/Floor Stock per floor, and Catering Services
director of operations
aramark
05.2014 - 06.2017
Supervised 7 Operations Managers overseeing approximately 100 Elementary schools with 800 kitchen employees, and $40 million in total managed volume in a $120 million total managed volume account
Spearheaded the Operations department through the USDA government compliance audit resulting in no fiscal violations and state recognition for the company and district
Designed and implemented operational process improvements in the meal claim process resulting in increased accuracy in meal reporting and therefore increased reimbursement revenues
Built successful relationships and collaborated with three union labor organizations resulting in improved employee morale
director of culinary and nutrition
aramark
09.2012 - 05.2014
Supervised three departments – Culinary, Nutrition, and Student Eligibility and Accountability (S.E.A) – included 3 Department Managers, 6 exempt level chefs, staff of 37 cooks and drivers, 4 Registered Dietitians, and 11 S.E.A
Employees
Guided three strategic projects that resulted in increased productivity in the production facility, new innovative menu items, and regional recognition for the company and district
Created and managed cross-functional teams for the procurement vendor bid process
Collaborated with multiple district departments in the execution of the first vendor food show for the public
Analyzed and collected data on product acceptability, menu mix participation drivers, budget food cost per meal (CPM) patterns, and ensured that the menus were nutritionally compliant, received positive customer feedback, and increased sales
Assistant director of child nutrition
aramark
07.2010 - 09.2012
Supervised, developed, and trained 3 area supervisors, 22 location managers, and over 300 frontline employees, quality of service, cost controls, labor management, and employee training
Spearheaded the Region in a meal growth initiative which resulted in an increase in sales 16% over prior year
Directed the team through two successful regulatory compliance audits resulting in no fiscal findings
Collaborated with Regional Team, Dietitians, and other Food Service Directors on the Regional Menu Planning Committee to develop regional standardized menus and implement the roll out phase to districts
Implemented new inventory system resulting in lower food cost by 10%
DIRECTOR OF CHILD NUTRITION
aramark
05.2008 - 07.2010
Partnered with the district to execute business development strategies for sales growth, customer satisfaction, and employee development
Managed a $3 million managed volume P&L account
Designed and managed annual budget of $3 million total managed volume in a P&L account, responsible for development of monthly projections, week-end/month-end financial reports and reconciliations
Implemented and trained employees on a new Time and Labor Management system (Accuvantage) resulting in labor costs savings and increased employee satisfaction
ASSISTANT DIRECTOR OF CHILD NUTRITION
aramark
05.2006 - 05.2008
Assisted in managing a $21 million total managed volume P&L account
Regional Performance Excellence Award 2008 – Delivering Service Innovation and Consistent Execution