Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Becky Caswell

Cypress,Texas

Summary

Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. The more creative, the better

Overview

8
8
years of professional experience

Work History

Sales Associate

Lighting Boutique
03.2024 - Current
  • Organize showroom to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Create powerpoints, personalized to clients, needs and wants.
  • Run deliveries to clients.
  • Any other job specifications required for the day,
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

SHOWROOM DESIGNER

Distinct Stone Solutions
03.2022 - 03.2024
  • Duties performed:
  • Greet customers in timely manner, then walk them through the selection process for their projects.
  • Create professional relationships with contractors and corporations that buy our material.
  • Keep up to date with orders made by clients.
  • Set up delivery for clients.
  • Promote and market company on various platforms to increase sales.
  • Call/text existing and new clients.

BARISTA SHIFT LEAD

Ziggi's Coffee
10.2021 - 02.2022
  • Duties performed:
  • Arrive to shift and evaluate which tasks must be completed by end of shift.
  • Oversee and delegate tasks to employees.
  • Work with POS system daily.
  • Check in shipments of food items delivered to store.
  • Create personal relationships with regular customers.
  • Resolve customer issues effectively.
  • Keep a tidy store in front and back.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Prepared coffee, tea and espresso- based drinks to order.
  • Provided training and mentorship to new baristas on product knowledge, cash handling, and customer service techniques.
  • Demonstrated ability to lead and motivate team members in a fast-paced environment.
  • Ensured compliance with food safety procedures and health code regulations.

OFFICE ADMINISTRATOR/HEAD HOSTESS

Federal American Grill
01.2021 - 09.2021
  • Duties performed:
  • Set up onboarding and training for newly employed workers.
  • Fill and file paperwork for new/existing employees.
  • Handle weekly deposits at bank.
  • Oversee and confirm reservations on a daily basis.
  • Greet guests and guide them to their table.
  • Inform servers about any guests with specific accommodations.
  • Keep up with upcoming banquets and events throughout the year.
  • Promoted to Office Admin/Head Host within 5 months at company.
  • Answered phone calls and managed inquiries from customers and vendors.
  • Performed general clerical duties such as photocopying, faxing, mailing packages.

CAFE WORKER AND CASHIER

McDonald Observatory
  • Duties performed:
  • Worked in the Star Date Cafe in visitors center.
  • Greeted visitors and answered general questions about the facility.
  • Prepped/sold food items.
  • Perform deep cleaning on a regular basis.
  • Making requested meals for customers.
  • Work a POS system.
  • Provide excellent customer service.
  • Restock food onto shelves.
  • Answer phone calls.
  • Assist in gift shop when necessary.
  • Worked with coworkers to complete tasks.
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.

SUMMER HIRE

Fort Davis National Historic Site
06.2016 - 08.2016
  • Duties Performed:
  • Perform maintenance work on the fort grounds.
  • Regravel and trim trails.
  • Fix loose or broken fencing.
  • Preserve and restore historic structures and buildings.
  • Worked with coworkers to complete tasks.
  • Focused with learning new skills.
  • Participated in ongoing training to enhance own job skills and knowledge.
  • Met deadlines on projects that needed to be completed.

Education

ASSOCIATE IN SCIENCE (A.S.) IN PSYCHOLOGY -

Lone Star College
Cypress, Texas
05.2022

ASSOCIATE IN SCIENCE (A.S.) IN PSYCHOLOGY -

Sul Ross State University
Alpine, Texas
05.2019

Skills

  • Interior design
  • Color theory
  • Budget management
  • Problem-solving
  • Goal-Oriented
  • Client Advisory and Recommendations
  • Customer Service
  • Teamwork and Collaboration
  • Attention to Detail
  • Punctual and Reliable
  • Order Management
  • Computer Skills
  • Time Management
  • Product presentation
  • Cash handling proficiency
  • Issue Resolution
  • Preparing and Packaging Orders
  • Product Knowledge
  • Upselling techniques
  • Sales and Marketing

References

References available upon request

Timeline

Sales Associate

Lighting Boutique
03.2024 - Current

SHOWROOM DESIGNER

Distinct Stone Solutions
03.2022 - 03.2024

BARISTA SHIFT LEAD

Ziggi's Coffee
10.2021 - 02.2022

OFFICE ADMINISTRATOR/HEAD HOSTESS

Federal American Grill
01.2021 - 09.2021

SUMMER HIRE

Fort Davis National Historic Site
06.2016 - 08.2016

CAFE WORKER AND CASHIER

McDonald Observatory

ASSOCIATE IN SCIENCE (A.S.) IN PSYCHOLOGY -

Lone Star College

ASSOCIATE IN SCIENCE (A.S.) IN PSYCHOLOGY -

Sul Ross State University

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Becky Caswell