Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Owner
R&B Mobile Business Owner
Fallon, NV
01.2010 - Current
Sole owner of R&B Mobile Equipment services, providing the surrounding communities and businesses with service for all their equipment needs.
> Providing the Burning Man event with the best Mechanic for repairs and preventive maintenance to keep all the equipment running for the event.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Production Worker
Tesla
02.2017 - 05.2024
Worked on the Model 3 and S Tesla's. Worked the assembly line, trained new hirers. Was ERT certified, QIS certified.
Followed safety procedures and guidelines to maintain safe working environments.
Used equipment properly to avoid workplace hazards or injuries.
Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
Resolved issues quickly to maintain productivity goals.
Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
Organized work to meet demanding production goals.
Assisted in training new employees on production processes, ensuring a seamless integration into the team.
Assisted with troubleshooting equipment issues, quickly resolving problems to minimize downtime and maintain production targets.
Participated in continuous improvement initiatives, implementing best practices to enhance overall efficiency.
Enhanced product quality by conducting regular inspections and identifying areas for improvement.
Responded promptly to equipment malfunctions, minimizing disruptions to production.
Facilitated training for junior production workers, improving overall team skill levels.
Improved product quality with meticulous quality control checks.
Packer
Amazon.com
03.2007 - 11.2015
Truck loader, sorter, slam operator, B.O.D operator, problem solver. At Amazon we are required to be able to do everything.
> Peak ambassador for 5 yrs training new employees and temporary employees.
Trainer for the learning dept, teaching ambassadors how to train new employees.
Maintained a clean and organized work environment, promoting safety and productivity.
Inspected items to identify discrepancies and damages and reported to supervisor.
Increased accuracy of packed items by diligently following packing lists and verifying product information.
Conducted quality control checks, ensuring all outgoing packages met company standards.
Played key role in peak season by managing increased packing volume, ensuring no backlog.
Labeled containers, container tags or products.
Inspected items for defects and damage.
Assistant Manager
Family Dollar
01.2005 - 12.2005
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Sales Associate
Kmart
03.1999 - 04.2003
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Assistant Manager
Jack in the Box
05.1993 - 09.1998
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Generated repeat business through exceptional customer service.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Increased sales through effective merchandising strategies and targeted promotions.
Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Conducted employee performance evaluations, providing constructive feedback for growth and development.
Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
Oversaw daily operations to maintain store cleanliness and organization.
Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Education
High school diploma or GED -
Skills
Supervising experience
Customer service (10 years)
Leadership
FIFO
Basic math
Sales
Management
Time management
Customer relations
Certification
Non-CDL Class C
OSHA 10
Driver's License
Additional Information
Other Skills
> Excellent written and verbal communications skills.