Becky Dues
Summary
Experienced office staff personnel willing to do whatever is needed to help in a busy, growing office setting. I am highly dependable and experienced in many aspects of office work and hopefully will be an asset to the Mercer County Fairboard office.
Overview
46
46
years of professional experience
Work History
Office Manager
Cardio Terra, Ltd.
12.2014 - Current
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Secretary
Midwest Certified Boom Repair, Inc.
01.1995 - 12.2021
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Created and updated records and files to maintain document compliance.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Secretary
Wabash Garage, Inc.
05.1978 - 10.2014
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Created and updated records and files to maintain document compliance.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Established administrative work procedures to track staff's daily tasks.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Education
High School Diploma -
Celina High School
Celina, OH05.1979
Skills
- Bookkeeping
- Data Entry
- Expense Reporting
- Billing
- Office Management
- Administrative Support
- Customer Service
- Mail Handling
- Clerical Support
- Organizational Skills
Timeline
Office Manager
Cardio Terra, Ltd.
12.2014 - Current
Secretary
Midwest Certified Boom Repair, Inc.
01.1995 - 12.2021
Secretary
Wabash Garage, Inc.
05.1978 - 10.2014
High School Diploma -
Celina High School
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