Manager
Bells Gas and Grocery
- Oversaw daily operations to ensure efficient workflow and optimal customer service.
- Trained and mentored staff on operational best practices and safety protocols.
- Implemented inventory management systems to reduce waste and improve stock accuracy.
- Developed employee schedules to align staffing with peak business hours.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Oversaw inventory management, optimizing stock levels, and reducing waste.