Becky Floria
Huntsville,AL
Summary
Effective advisor communicates well with people of all ages and backgrounds. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals. Focused on introducing efficient systems and processes. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrative Manager
United States Navy
05.2020 - 08.2024
- Developed presentations and facilitated training for large and small groups in person and via online platforms.
- Utilized several different forms of digital technology to facilitate virtual training.
- Worked with Fleet and Family to ensure all Sailors knew about all available programs such as the Deployment and Mobilization Support, Transition Assistance, and Family Employment Readiness
- Ability to setup and use various tools to support virtual service delivery, communication, and collaboration (e.g. Outlook, Teams, Custom Databases, etc.) and ability to set up personal computer and AV equipment at various locations.
- Knowledge of the development and execution of needs assessment tools.
- Knowledge of social services and/or community resources.
Administrative Assistant
United States Navy
12.2015 - 05.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Delivers on commitments..
- Executed record filing system improving document organization and management by 75%.
- Scheduled office meetings and client appointments for staff teams.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ability to manage time effectively, prioritize tasks, and meet deadlines with minimal supervision.
Senior Administrative Clerk
United States Navy
10.2013 - 12.2015
- Observed company guidelines related to data protection and confidentiality to prevent information loss and breaches.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Entered over 100 pieces of data into system and updated 150 customer contacts with information to keep records current.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
- Composed inter-office correspondence and provided product and service information to customers.
Education
Bachelor of Arts - Elementary School Teaching
Western Governors University
Salt Lake City, UT12.2026
Skills
- Database Administration
- Verbal and Written Communication
- Resilient
- Active Listening
- Team Player
- Organization and Multitasking
- Office Administration
- Microsoft Office Suite
- Customer Service
- Deadline management
- Schedule management
- Self Motivation
Volunteer
Coached Military Youth Sports 2016-2019, ages from 5-13.
Certification
- CPR/AED Certification
Timeline
Administrative Manager
United States Navy
05.2020 - 08.2024
Administrative Assistant
United States Navy
12.2015 - 05.2020
Senior Administrative Clerk
United States Navy
10.2013 - 12.2015
Bachelor of Arts - Elementary School Teaching
Western Governors University
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