Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Quote
Timeline
StoreManager
Becky Fox

Becky Fox

Server
Greenwood,SC

Summary

customers’ purchases. Resolves customer issues and answers questions. Bags purchases if needed. Processes return transactions. Itemizes and totals purchases by recording prices, departments, taxable and nontaxable items; and operating a cash register. Enters price changes by referring to price sheets and special sale bulletins. Discounts purchases by redeeming coupons. Collects payments by accepting cash, check, or charge payments from customers and makes change for cash customers. Verifies credit acceptance by reviewing and recording driver’s license number; and operating credit card authorization systems. Balances cash drawer by counting cash at beginning and end of work shift. Provides pricing information by answering questions. Maintains checkout operations by following policies and procedures and reporting needed changes. Maintains a safe and clean working environment by complying with procedures, rules, and regulations. Contributes to team effort by accomplishing related results as needed.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Cashier

7-Eleven Greenwood
01.2022 - 07.2023
  • Provides a positive customer experience with fair, friendly, and courteous service
  • Registers sales on a cash register by scanning items, itemizing and totaling
  • BECKYFOX
  • I'm a dedicated and determined worker and I'll do everything and anything asked of me and even what isn't asked of me that I see needs to bee done
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Upsold additional products and services to customers, increasing revenue.
  • Tallied cash drawer at beginning and end of each work shift.
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Answered questions about store policies and addressed customer concerns.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Processed refunds and exchanges in accordance with company policy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Set up new sales displays each week with fresh merchandise.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Checked personal identifications during alcohol and tobacco sales.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Identified and resolved discrepancies and errors in customer accounts.

Server/Crew Chief

Ihop Greenwood
03.2020 - 04.2021
  • Supervising the activities of servers, cooks, hosts, and other crew members
  • Educating crew members on proper food handling procedures and customer service
  • Ensuring that established guidelines on hygiene, quality, and food safety are followed
  • Scheduling work shifts and approving or declining Crew Members' requests for leave and time off
  • Organizing and overseeing the repair and maintenance of restaurant equipment
  • Monitoring restaurant supplies and placing orders for new stock as required
  • Resolving customer complaints and answering questions regarding pricing and menu items
  • Assisting Crew Members in processing payments using the restaurant's Point of Sale system
  • Work and communicate effectively with co-workers and management
  • Arrive for your shift on time
  • Respond to questions, concerns, and complaints from customers, vendors, or clients
  • Conduct administrative duties and errands as required
  • Escalate any problems or complaints to the relevant supervisor or manager
  • Prioritize important tasks and manage your time effectively
  • Man and operate equipment relative to your role
  • Maintain professionalism and a positive attitude.

Manufacturing Working

Fujifilm Greenwood
03.2020 - 04.2020
  • Operate production equipment Maintain the warehouse’s machines Assemble machinery parts Store products and materials Meet the deadlines of individual production tasks during shift Report on defective products or machinery Check stock levels and report deficiencies in products or raw materials Keep the worksite clean to avoid hazards from chemicals and fragile products Review and follow manufacturing manuals to build machinery Ensure shipping procedures are timely
  • Transfer equipment manually or with forklift trucks Follow the company’s safety and quality guidelines
  • Worked with raw materials to develop complete and commercially viable products.
  • Observed quality assurance measures to avoid potential lawsuits from consumers.
  • Produced items in bulk and removed assembling complexities by using automated systems.
  • Assembled physical parts using 3D Computer Aided Design data to facilitate additive fabrication process.
  • Verified that all general manufacturing processes met high quality standards.
  • Managed production of high-quality general merchandise in timely and cost-efficient manner.
  • Developed and implemented safety protocols for manufacturing processes.
  • Monitored inventory levels of general merchandise to guarantee adequate supply.
  • Maintained accurate records and documentation for general merchandise production.
  • Built and maintained positive working relationships with suppliers.
  • Designed and maintained successful system for tracking and managing orders.

Delivery Driver

Pizza Hut Greenwood
04.2008 - 02.2020
  • Loading, transporting, and delivering items to clients or businesses in a safe, timely manner
  • Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied
  • Assisting with loading and unloading items from vehicles
  • Accepting payments for delivered items
  • Providing excellent customer service, answering questions, and handling complaints from clients
  • Adhering to assigned routes and following time schedules
  • Abiding by all transportation laws and maintaining a safe driving record
  • Preparing reports and other documents relating to deliveries
  • Operating equipment and machines, such as cars, trucks, forklifts, etc.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Verified accuracy of all deliveries against order forms.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Followed corporate procedures to maintain company and customer data confidentiality.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Fostered positive working relationships with regular customers.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.

Manager

J's Marine & Camper Repair Anderson
01.2019 - 10.2019
  • Oversee and guide all activities of the Service team
  • Coordinate SLA creations
  • (through Interaction with the business team)
  • Ensure team follows best practices and maintain service level agreements
  • Monitors department issues and client complaints
  • Develop problem management and service improvement plans
  • Ensure customer/business, client, support, technical parties are represented in the definition and evolution of services
  • Offer customer service
  • Maintain customer relationships.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Onboarded new employees with training and new hire documentation.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved safety procedures to create safe working conditions for workers.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Improved marketing to attract new customers and promote business.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Defined clear targets and objectives and communicated to other team members.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Developed detailed plans based on broad guidance and direction.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Launched quality assurance practices for each phase of development

Manager

Blue Bay Restaurant
12.2018 - 09.2019
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved safety procedures to create safe working conditions for workers.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Education

GED -

Sarah A Babb
Columbia, CT
03.2018

Skills

  • Resolving customer complaints and
  • Answering questions regarding pricing
  • And menu items - Expert
  • Handling Stressful Environments &
  • Situations - Experienced
  • Managing & Training 100 or More
  • People - Experienced
  • Sales - Expert
  • Customer Service - Expert
  • Fast Learner&Hard-Worker - Expert
  • Reliable - Expert
  • Can Multitask - Expert
  • Problem Solving - Experienced
  • Time Management - Experienced
  • Communication - Experienced
  • Pays Attention To Detail - Expert
  • Adaptability - Skillful
  • Decision Making - Skillful
  • Teamwork - Experienced
  • Accounting Softwares
  • Guest Inquiries
  • Checks Validation
  • Loyalty Program Promotion
  • Total Payment Calculation
  • Customer Assistance
  • PCI (Payment Card Industry)
  • Cash Counting Machine Operations
  • Product Location
  • Customer Relations
  • Refund Handling
  • Wrapping and Boxing
  • Expense Tracking
  • Hospitality and Accommodation
  • Return and Exchange Processing
  • Verbal and Written Communication
  • Sweeping and Mopping
  • Order Verification
  • Coupon Redemption
  • Purchase Assistance
  • Feedback Acceptance
  • Shipment Procedures
  • Receipt and Refund Issuance
  • Gift Wrapping
  • Facility Safety
  • Order Taking
  • Cleaning and Sanitizing
  • Complex Problem-Solving
  • Weight and Measurement
  • Bagging and Packaging
  • Ticket Sales
  • Account Invoicing
  • Restocking
  • Cashier Oversight
  • Merchandise Restocking
  • Coin and Currency Counting
  • Customer Seating
  • Currency Counting
  • Customer Transactions
  • POS Systems
  • Training and Development
  • Resolving customer complaints and
  • Resolving customer complaints and
  • Resolving customer complaints and
  • Resolving customer complaints and
  • Service Minded
  • Total Sales Reconciliation
  • POS Systems Operations
  • Merchandising
  • Retail Merchandising
  • Payments Posting
  • Price Identification
  • Microsoft Office
  • Customer Service Excellence
  • Conflict Resolution
  • Process Transactions
  • Adaptable and Flexible
  • Scanner Operation
  • Safety Verifications
  • Product Knowledge
  • Social Perception
  • Payment Collection
  • Billing and Payment Processing
  • Online Orders Preparation
  • Collecting Carts
  • Merchandise Packaging
  • Belt Conveyors
  • Credit and Cash Transactions
  • Sales Expertise
  • Stocking and Replenishing
  • Identification Checks
  • Time Management Skills
  • Till Counting
  • Refunds and Exchanges
  • Cash Drawer Management
  • Issue Resolution
  • Money Handling
  • Cash Management
  • Cash Register Systems
  • Inventory Management
  • Product and Service Sales
  • Cooperative Attitude

Certification

  • ServSafe Manager Certified
  • ServSafe Food Handler Certified
  • Silver Work Keys

Languages

English
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

It is never too late to be what you might have been.
George Eliot

Timeline

Cashier

7-Eleven Greenwood
01.2022 - 07.2023

Server/Crew Chief

Ihop Greenwood
03.2020 - 04.2021

Manufacturing Working

Fujifilm Greenwood
03.2020 - 04.2020

Manager

J's Marine & Camper Repair Anderson
01.2019 - 10.2019

Manager

Blue Bay Restaurant
12.2018 - 09.2019

Delivery Driver

Pizza Hut Greenwood
04.2008 - 02.2020

GED -

Sarah A Babb
Becky FoxServer