Professional medical assistant and administrative supervisor in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Records Supervisor
Centurion of Florida
08.2023 - Current
Managed a team of medical records clerks, providing guidance, support, and mentorship to ensure high-quality work output.
Verified accuracy of patient information in medical records.
Scanned and uploaded medical records into electronic medical records system.
Input data into computer programs and filing systems.
Maintained accuracy, completeness, and security for medical records and health information.
Followed up with medical staff regarding missing information in patient records.
Utilized electronic medical record systems to store, retrieve and process patient data.
Reviewed medical records for completeness and filed records in alphabetic and numeric order.
Developed and implemented new filing system for medical records to improve efficiency.
Assisted in training new staff on medical record processing and filing procedures.
Assisted in preparation of medical reports for external parties.
Processed and tracked requests for medical records from external organizations.
Sorted and distributed incoming and outgoing medical records.
Researched and resolved medical record discrepancies.
Maintained personnel records and updated internal databases to support document management.
Referral Coordinator
Centurion of Florida
09.2018 - 07.2023
Entered data and generated reports
Retrieved outside records for providers
Enhanced operational workflows by maintaining well-organized documentation systems and updating records as needed
Gathered and organized documents for outside procedures and approvals
Scheduled appointments with specialists for on site or outside medical services
Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
Assisted with completion of referral forms and verified data accuracy and completion
Scheduled and confirmed referral appointments
Data Entry Operator
Centurion of Florida Homestead Correctional Institution
03.2016 - 09.2018
Run daily reports.
Retrieve information for health care providers.
Schedule appointments for next day appointments.
Maintain electronic records and logs.
Assisted with developing data entry processes.
Followed data entry protocols, rules and regulations.
Knowledge of medical terminology.
Administration duties.
Fast typing skills.
Strong written and verbal communication skills.
Billing and coding.
File paperwork.
Collect data from outside database.
Corrected data entry errors to prevent duplication or data degradation.
Maintained files, records, and chronologies of entry activities.
Keep patient medical history confidential.
Work as a team player.
Update blood work, x-ray, ultrasound results.
Completed data entry tasks with accuracy and efficiency.
Medical Records Clerk
Wexford Health Sources
07.2014 - 03.2016
Audit medical charts
Clerical task such as photocopy, faxing, mailing
Sort and distribute documents
Answer and transfer incoming calls and take messages
Pull and prepare medical charts for next day appointments
Make sure work meets quality standards
Provide records as requested by health care providers
Make charts for new patients
Keep all medical documentation confidential
Strong organization skills
Help prepare for state audits
Externship
Dr. John Gutleber MD
01.2014 - 12.2014
Monitored vital signs, such as blood pressure and pulse.
Obtained information about clients' medical history, drug history, complaints and allergies
Provided pre- and post-operative care.
Maintained accurate records of patient care, condition, progress and concerns.
Scheduled and accompanied clients to medical appointments.
Maintained a clean, healthy and safe environment.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Performed procedures and uses equipment as delegated by a licensed professional, including blood draws, foley catheter removal and EKGs.
Supported diagnostic procedures, assisted with technical nursing treatments and entered information in patient records and charts.
Documents objective data and routine aspects of patient care.
Reported any unusual circumstances in the patients' condition or environment.
Collects patient specimens and data, including vital signs, input/output and other delegated measurements.
Monitored payments due from clients and promptly contacted clients with past due payments.
Externship
Homestead Hospital
01.2012 - 05.2012
Monitored vital signs, such as blood pressure and pulse.
Maintained accurate records of patient care, condition, progress and concerns
Responded appropriately to the physical, emotional and developmental needs of patients.
Changed sterile dressings.
Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
Helped patients move in and out of beds, baths, wheelchairs and automobiles.
Maintained a clean, healthy and safe environment.
Assisted with patient transfer and ambulation.
Maintained sanitary residents' and program rooms.
Transported patients to other areas of the hospital in wheelchairs and gurneys.
Assisted in cleansing enemas, catheterization and bladder irrigations.
Assisted patients with ambulation and crutch walking.
Assisted nurses with wound care for pressure ulcers, bed sores, and surgical site wounds.
Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients' clothing and bedside tables/equipment.
Education
Associate of Science - Medical Assistant
Dade Medical College
01.2014
High School Diploma - Nursing Assistant
South Dade Senior High School
Homestead, Fl
01.2012
Skills
Multitasking proficiency
Critical thinking
Team leadership
Written and verbal communication
Staff training and development
Time management capabilities
Healthcare compliance
Electronic health records management
HIPAA regulations proficiency
Strategic planning
Health information systems
Customer service
Multitasking
Certification
RMA - Registered Medical Assistant
Timeline
Medical Records Supervisor
Centurion of Florida
08.2023 - Current
Referral Coordinator
Centurion of Florida
09.2018 - 07.2023
Data Entry Operator
Centurion of Florida Homestead Correctional Institution