Jonathon Bradford
Lake Charles,LA
Summary
Highly organized job seeker experienced in managing multiple tasks and handling issues. Possesses excellent problem-solving, communication and negotiating skills. Warehouse worker with expertise in arranging and tracking shipments for international and domestic clients. Strong knowledge of freight forwarding and logistics. Proficient in using shipping and tracking software with strong attention to detail.
Overview
11
11
years of professional experience
Work History
Cargo Agent
WFS Worldwide Flight Services
09.2023 - Current
- Responsibilities may also include assisting ramp operations as required, with wing walking, loading and off-loading according to load plan
- Perform warehouse functions such as cargo package handling, including moving, stacking, weighing, labeling, etc.; constructing and dismantling as necessary; duties related to loading and unloading of trucks, operate/check company vehicles, mechanized loading equipment; drive company automotive equipment for transporting of cargo packages
- NOT all positions require the operating of motorized equipment.
Ticket Agent/ramp agent/security
G2 Secure Staff
02.2023 - 11.2023
- The Ticket Agent is responsible for meeting and greeting arriving passengers in the claim area; provide assistance and information to individuals meeting arriving passengers
- Determine service needs of customers, assisting with all baggage issues, including lost articles, lost, damaged, and pilfered luggage.
Crew Member
RemX Specialty Staffing
01.2023 - 02.2023
- Directs attendees into proper line and time for purchased photos
- Manage lines & manage mic for fans Q&A sessions
- Keeping Lounge tidy and giving out VIP/Premium Swag Bags
- Assisting Attendees with purchases of FAN EXPO memorabilia
- Here you get the most exposure and get to work in many different positions throughout your shift
- Provides breaks and support to Crew members around the Expo or Fill-in in an open Crew position
- Assisting Attendees with purchases of FAN EXPO memorabilia
- Welcome Crew, Line Directors, Directional, Cosplay Prop Checker, Badge Scanners, Cashier
Customer Service Representative/Cashier
Advance Auto Parts
04.2019 - 11.2021
- Key Qualifications & Responsibilities: Answered 50+ incoming calls daily and provided effective and efficient instructions for customers per training guidelines
- Included answering questions, locating products, and satisfying all other concerns of the customer
- Provided excellent quality customer service by patiently listening and communicating company policies with awareness and empathy
- Maintained a positive attitude at all times in a fast-paced environment 7 days a week
- Received positive feedback rating of 95% based on customer satisfaction surveys after checkout
- Had an additional assignment to sort and stock products on shelves and in the supply room
- Swiftly assisted fellow associates as needed throughout the store
- Maintained a precise log sheet of daily moves, scanning inventory, and counting accurately.
Host
Charley’s
01.2021 - 02.2021
- Key Qualifications & Responsibilities: Welcomed and thanked all guests in a warm and friendly manner
- Assured guests dining/lodging needs
- Seated guests with punctuality and managed seating charts
- Monitored restaurant activity to determine dining flow
- Responded to guest inquiries and requests in a timely, friendly, and efficient manner
- Frequently tended to customers, ensuring that they are enjoying their meals and/or acting to resolve problems
- Prepared accommodations for guests including setting up items, explained how various menu items are prepared, described ingredients and cooking methods to monitor if guests were allergic or had allergies, stocked service areas with supplies daily
- Answered phones to take reservations or to-go orders.
Facilities Management Intern
Hinds Community College
05.2017 - 08.2017
- Key Qualifications & Responsibilities: Fostered a professional working environment
- Inspected and repaired electrical and plumbing services
- Managed janitorial duties
- Ensured adequate catering and vending services
- Undertook building and grounds maintenance
- Ensured facilities were tidy
- Installed and managed air conditioning services
- Ensured compliance with health and safety regulations
- Managed waste disposal systems
- Maintained security presence
- Upheld adequate communications infrastructure
- Managed parking facilities
- Oversaw refurbishments and renovations.
Groundskeeper/Janitor
Prince Construction
01.2014 - 08.2017
- Key Qualifications & Responsibilities: Raked, mulch, and prune the grounds as needed
- Watered plants and grass as needed and applied fertilizer
- Followed written and verbal instructions from crew leader and clients
- Planted new flowers, trees, grass, hedges, and bushes in a variety
- Maintained gardens and lawns, including mowing, trimming, pruning, raking, and weeding
- Performed minor repairs and maintenance procedures on equipment utilized in groundskeeping
- Watered plants and lawns and added fertilizer as needed
- Installed outdoor lighting and sprinkler systems
- Removed snow, ice, and leaves as needed
- Builds and renovates stone pathways, patios, and ledges
- Loaded and unloaded equipment and tools into work vehicles
- Adhered to and enforced all safety precautions.
Retail Sales Associate
Toys 'R' Us
01.2013 - 09.2014
- Toys R Us sales associates often field customer questions and complaints about products, services, and store personnel
- Sales associates with Toys R Us often perform cleaning duties for management, such as light mopping, dusting, and restroom tidying.
Education
Junior in Business Administration -
Belhaven University
Jackson, MS01.2024
Associate degree in Mass Communications -
Hinds County Community College
Utica, MS05.2020
High School Diploma -
Forest Hills High School
Jackson, MS05.2016
Skills
- Product Knowledge
- Customer Needs Analysis
- Self-Motivation
- Effective Communication
- Flexibility
- Adaptability
- Critical Thinking
- Emotional Intelligence
- Compassion Empathy
- Virtual Presence Etiquette
- Public Speaking
- Persuasion
- Proactivity
- Dependability
- Teamwork
- Creativity
- Willingness to Learn
- Organization
- Problem Solving
- Facilities Management
- Landscape Maintenance
- Groundskeeping
- Plumbing
- Lawn Care
- Handyman
- Project Management
- Logistics
Timeline
Cargo Agent
WFS Worldwide Flight Services
09.2023 - Current
Ticket Agent/ramp agent/security
G2 Secure Staff
02.2023 - 11.2023
Crew Member
RemX Specialty Staffing
01.2023 - 02.2023
Host
Charley’s
01.2021 - 02.2021
Customer Service Representative/Cashier
Advance Auto Parts
04.2019 - 11.2021
Facilities Management Intern
Hinds Community College
05.2017 - 08.2017
Groundskeeper/Janitor
Prince Construction
01.2014 - 08.2017
Retail Sales Associate
Toys 'R' Us
01.2013 - 09.2014
Junior in Business Administration -
Belhaven University
Associate degree in Mass Communications -
Hinds County Community College
High School Diploma -
Forest Hills High School
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