Summary
Overview
Work History
Skills
Timeline
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Becky Fricke

Schaumburg,IL

Summary

Efficient and personal real estate profrssional with 20 years of experience making complex real estate transactions seamless for buyers, sellers and colleagues. Customer-focused and disciplined detail person with exceptional proficiency at coordinating multiple transactions simultaneously and accurately. Team player with history of smooth closings and repeat customers.

Overview

28
28
years of professional experience

Work History

Leasing Manager

Greystar Property Management
Mt Prospect, IL
10.2022 - 01.2024
  • Trained staff on compliance, policies and procedures to maximize success.
  • Conducted market research to identify potential tenants and rental rates.
  • Organized promotional activities such as open houses or special events to attract new renters.
  • Handled evictions when necessary; prepared documents for court proceedings if needed.
  • Provided customer service support to ensure satisfaction throughout the tenancy period.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Senior Escrow Officer

Chicago Title Insurance Company
Rolling Meadows, IL
08.2015 - 04.2020
  • Prepared closing documents with care to eliminate errors or delays in processes.
  • Oversaw complete real estate closing process and adhered to all related process guidelines, company standards and title requirements.
  • Consulted with title department to resolve problems such as tax liens, boundary disputes and encroachments.
  • Collaborated with internal banking and accounting teams to maintain escrow accounts and records and approved funds disbursements.
  • Acted as liaison between parties within home buying and selling ecosystem and communicated and kept parties fully apprised of closing status.
  • Mastered escrow process, title process, financial transactions, company policies and procedures and regulatory requirements.
  • Reviewed documents for accuracy and verified funds.
  • Marketed and developed new clientele, including making public relations calls, attending industry-related functions and earning word-of-mouth recommendations.
  • Coordinated transaction documentation by ordering title reports, completing forms and statements and gathering existing documents.
  • Worked with customers, realty professionals and lender representatives to complete smooth and efficient process.

Loan Processor

SunTrust Banks
Schaumburg, IL
04.2005 - 12.2012
  • Completed closing process by collaborating with attorneys, title companies and government clerks.
  • Discussed loan needs and financial histories with clients and conveyed information regarding application processes.
  • Maintained complete confidentiality of all submitted information according to release guidelines.
  • Reviewed and verified borrowers' income, credit reports, property appraisals and supplemental information to prepare documents for underwriting.
  • Obtained repeat business by building strong customer relations and delivering world-class customer service.
  • Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.

Property Manager

DiMucci Inc, Mt Shire Appartments
Mount Prospect, IL
06.1996 - 05.2003
  • Coordinated maintenance and repair requests with [Type] department and contacted contractors for bid proposals.
  • Maintained accurate records of all correspondence with and from tenants.
  • Reviewed all leases to guarantee proper level of service for tenants.
  • Completed documents for outside agencies such as landlord references.
  • Collected and maintained careful records of rental payments.
  • Contacted and followed up with tenants on renewal notices.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Managed routine maintenance and emergency response services provided by contractors and vendors.
  • Oversaw projects through timely completion, including inquiry response, event coordination, and on-site support for feature film productions and events.

Skills

  • Debt and credit management
  • Customer service-focused
  • Collections proficiency
  • Bottom Line LoanMaster Loan Service
  • Leasing License
  • Fair Housing Laws Knowledge
  • Background in Lease Management
  • Leading Meetings

Timeline

Leasing Manager

Greystar Property Management
10.2022 - 01.2024

Senior Escrow Officer

Chicago Title Insurance Company
08.2015 - 04.2020

Loan Processor

SunTrust Banks
04.2005 - 12.2012

Property Manager

DiMucci Inc, Mt Shire Appartments
06.1996 - 05.2003

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Becky Fricke