Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Section name
Meritorious Member-Northern Colorado Payroll Association
Generic

Becky Jones

Grand Junction,CO

Summary

Capable Payroll Administrator with experience handling all aspects of payroll processing, including employee paychecks and direct deposits, taxes, deductions and garnishments. Brings comprehensive understanding of applicable laws and regulations related to payroll and employee benefits. Excellent communicator answering employee inquiries and resolving any payroll-related issues.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Business Office Manager

Solstice Senior Living at Mesa View
05.2022 - Current
  • Processed bi-weekly payroll
  • Issued monthly billing statements to Community residents, resolved any issues with billing, issued credits due
  • Processed vendor invoices for payment, tracked CAPEX invoices for full payment at the end of each CAPEX project ensuring payment was processed timely.
  • Processed month-end accounting, making sure that all invoices for month have been processed, all AR has been received, and all reports have been processed.
  • Kept an averaged AR of under $500
  • Tracked employee month training program keeping training completion percentage at 95-100% for all employees
  • Placed ads for open positions within the Community, interviewed and hired new employees, completed all onboarding processes for new hires, ensured all training for new hires was completed in timely manner.
  • Oversaw Concierge desk with a total of 2 employees reporting to me but also assisted to manage entire community when needed as Manager on Duty every week and once a month on Sundays.
  • Responded to emergencies as needed to resident rooms
  • Complete all new leases, lease renewals, move out requests, and bill change requests.
  • Served as a mentor to new Business Office Directors within the Company, training them in all aspects of the position. Both remotely and onsite.
  • Supported other Solstice Communities throughout the Company remotely who were without a Business Office Director temporarily by completing all vital tasks for a smooth running community, and supporting the Executive Director in any area that was necessary.
  • Skills: Payroll, HR, AP/AR, Management, Vendor Relations, Customer Relations, Sales, Conflict Resolution.
  • Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
  • Resolved financial discrepancies and customer billing issues with timely attention.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Updated reports, managed accounts, and generated reports for company database.
  • Enhanced customer satisfaction by addressing inquiries promptly and resolving issues professionally.
  • Ensured compliance with company policies and industry regulations through regular audits and process updates.
  • Conducted performance evaluations for employees, identifying areas for improvement and providing constructive feedback.
  • Fostered a positive work environment by resolving staff conflicts promptly and promoting open communication.
  • Developed and enforced office policies to ensure compliance with industry regulations, maintaining high standard of operational integrity.
  • Optimized supply chain management, ensuring that office supplies were always available without excessive inventory holding costs.
  • Oversaw recruitment and onboarding process for new employees, ensuring smooth integration into company culture and workflow.
  • Cultivated culture of continuous improvement by encouraging innovation and recognizing individual contributions to office efficiency.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Payroll Administrator: Certified Payroll Professional

Schmueser & Associates, LLC
11.2018 - 08.2021
  • Performed payroll auditing to ensure accuracy, compliance, overall balancing, and reconciliation.
  • Ensured that all supplemental premiums were deducted by payroll deduction from each employee.
  • Includes payments for federal and state taxes, garnishments and other debts owed, Davis bacon wages/reporting for certified payroll.
  • Work closely with the accounting department in regards to payroll reporting, wire requests, and bank account reconciliations.
  • Meet payroll operational standards by contributing information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying system improvements.
  • Update payroll records by reviewing and approving changes, job titles, and department changes.
  • Monthly BLS reporting, Yearly EEOC reporting
  • Researching all relative IRS and State information to keep company in compliance with COVID laws and wage payments
  • Migrated entire payroll system from eCMS to QuickBooks making sure that all information of current and former employees were accurate for year end reporting.
  • Objective: Demonstrated leadership and ability to provide innovative processes, increased efficiency and productivity. Highly effective in Payroll, Systems and Benefit coordination ensuring smooth and efficient payroll processes. Ability to create and manage critical task lists and ensure timely and accurate delivery of payroll and all related reporting.
  • Skills: Payroll, eCMS, HCSS Heavy Job, QuickBooks, Excel, Management
  • Managed payroll data entry and processing for up to 500 employees to comply with predetermined company guidelines.

Staff Accountant

Grand Mesa CPAs
04.2016 - 11.2018
  • Prepared, analyzed, and filed data for State, Local and City Sales Taxes
  • Prepared, filed, & paid taxes, including EFT/E-check/Paper Check payments for Payroll Tax Returns and SALT Returns
  • Processed all requests for W-9 forms.
  • Maintained routine accounting for several businesses.
  • Corresponded with IRS and local Sales Tax Agencies
  • Represented the firm in a positive light by maintain a professional demeanor, dress and attitude at all times.
  • Summary: Highly qualified Staff Accountant with experience in the functions of a CPA firm. Enjoyed creative problem solving and getting exposure on multiple projects. Results-driven, achievement-oriented, and self-directed management professional.
  • Skills: QuickBooks, Excel, Peachtree Accounting, Accounting Skills, Interpersonal Skills, Office 365

Education

Bachelor - Public Accounting

Colorado Mesa University
Grand Junction, CO
05.2015

Skills

  • Background checks coordination
  • Cross-functional teamwork
  • Budget oversight
  • Meeting facilitation
  • Stakeholder management
  • Resource allocation
  • Collaboration
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Reliability

Affiliations

PayrollOrg

Northern Colorado Payroll Association-President 2025/2026

Certification

  • Certified Payroll Professional, Payroll.Org, October 2019
  • Notary Public, State of Colorado, Commission Expires 10/18/2028

Timeline

Business Office Manager

Solstice Senior Living at Mesa View
05.2022 - Current

Payroll Administrator: Certified Payroll Professional

Schmueser & Associates, LLC
11.2018 - 08.2021

Staff Accountant

Grand Mesa CPAs
04.2016 - 11.2018

Bachelor - Public Accounting

Colorado Mesa University

Section name

Skilled Administrative Professional with experience in AP/AR, Payroll & HR

Meritorious Member-Northern Colorado Payroll Association

Named Meritorious Member for 2024 of the Northern Colorado Payroll Association after redesigning their website, a skill that I learned through watching YouTube videos. Also because I also took over as Acting President in October of 2024 when the President at that time stepped down. 

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