Summary
Overview
Work History
Education
Skills
Accomplishments And Volunteerism
Timeline
Generic

Becky King

Sammamish

Summary

Dynamic professional specializing in administrative support, project management, and customer service. Demonstrated success in streamlining operations and leading teams to execute strategic initiatives. Proficient in HR coordination, event planning, and social media management, contributing to enhanced organizational efficiency.

Overview

33
33
years of professional experience

Work History

Administrative Assistant

BeckyKingPA
Sammamish
11.2024 - Current
  • Managed daily administrative tasks to ensure seamless operations.
  • Oversaw social media strategy, increasing engagement and brand visibility.
  • Coordinated travel arrangements, events, and special projects effectively.
  • Provided HR support, focusing on recruitment and onboarding processes.

Escalations Specialist

Costco Travel
01.2022 - 01.2024
  • Resolved customer complaints by effectively managing escalations and addressing concerns in a timely manner.
  • Championed a customer-centric approach within the escalation team, consistently advocating for clients'' best interests and satisfaction.
  • Reduced case resolution time by 12% by closely monitoring progress and following up with relevant parties as needed.
  • Provided expert guidance to colleagues on resolving high-priority cases, sharing knowledge and expertise across the team.

Project Management Assistant

Resettlement.DE
Kent
01.2017 - 01.2022
  • Led training for refugee support teams and optimized program policies.
  • Managed high-stakes decisions and confidential documentation.

Interim Sponsorship Director

International Children's Networkkent
Kent
04.2019 - 01.2021
  • Increased membership by 30% through optimized operations and targeted outreach efforts.
  • Directed sponsor relations and global communications to support at-risk children initiatives.
  • Facilitated hiring and training process for new permanent director.

Admissions and Program Administrator

Deeper School @ The Mission
Vacaville
01.2012 - 01.2014
  • Spearheaded development: Implemented a recruiting plan aligned with institutional goals, resulting in a 20% increase in enrollment.
  • Public speaking: Delivered compelling presentations and lessons during classes and conference events, engaging audiences and fostering knowledge acquisition.
  • Office management: Administrative tasks, such as ordering, inventory management, email communications, and coordinating short-term team assignments, including all travel arrangements.

Black Apron Coffee Master

Starbucks
Seattle
01.1992 - 01.2010
  • Increased sales 5–10% monthly through educational coffee tastings.
  • Innovated beverage techniques to enhance customer experience.
  • TLA at Tryer Center

Education

Certificate Program - Organizational Leadership

Deeper School @ The Mission
Vacaville, CA
05-2014

Skills

  • Customer service
  • Project management
  • Public speaking
  • Training and development
  • Talent acquisition
  • Operational efficiency
  • Strategic collaboration
  • Emotional intelligence
  • MS Office and Google Docs
  • Escalation management

Accomplishments And Volunteerism

Helping with relief after Katrina & other events.

Timeline

Administrative Assistant

BeckyKingPA
11.2024 - Current

Escalations Specialist

Costco Travel
01.2022 - 01.2024

Interim Sponsorship Director

International Children's Networkkent
04.2019 - 01.2021

Project Management Assistant

Resettlement.DE
01.2017 - 01.2022

Admissions and Program Administrator

Deeper School @ The Mission
01.2012 - 01.2014

Black Apron Coffee Master

Starbucks
01.1992 - 01.2010

Certificate Program - Organizational Leadership

Deeper School @ The Mission

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