Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Becky Kolb

Rochester,MN

Summary

Knowledgeable Certified Massage Therapist with 22 years of experience offering professional massage treatments to relieve muscle discomfort and aid relaxation. Practiced in wide-ranging massage techniques and methods. Service-minded, patient and flexible in challenging environments.

Compassionate Certified Massage Therapist with sincere and warm approach to massage. Contributes to supportive team environment to advance massage skills and education. Dedicated to promoting health, healing and well-being through therapeutic massage remedies.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Owner/Operator Massage Therapist

Soular Energy Massage
07.2015 - Current
  • Managed day-to-day business operations.
  • Adhered to regulatory changes and made necessary adjustments to maintain overall success.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Assessed medical histories and conditions of clients to determine contraindications to massage services.
  • Researched new techniques to stay up to date with trends and developments in massage therapy industry.
  • Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
  • Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
  • Evaluated client conditions to recommend appropriate massage therapy methods.
  • Offered aromatherapy, hot stones and cupping as part of massage treatments.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Provided clear, concise instructions to clients to prepare for massage services.
  • Registered and managed case files, detailed notes and progress on database to enable tracking history and maintain accurate records.
  • Provided custom massage treatments to clients, tailored to individual needs and preferences.
  • Educated clients on benefits of massage and recommended home care techniques.
  • Assessed guest needs and identified muscle issues, medical conditions, and contraindications before beginning session.
  • Administered Swedish, deep tissue and sports massage techniques.
  • Maintained accurate and up-to-date client records.
  • Prepared oils and lotions for massages.
  • Researched new massage techniques and treatments.
  • Performed aroma therapies and specialized relaxation techniques.
  • Performed sanitization tasks to keep massage environment clean and safe.
  • Developed customized massage programs to meet unique requirements.
  • Assessed clients carefully to determine massage needs and potential problems due to individual physical conditions.
  • Utilized hot stones, aromatherapy and other therapeutic treatments.
  • Established and implemented massage protocols and procedures.

MassageTherapist

Lasata Salon And Spa
05.2013 - 06.2015
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Developed and maintained courteous and effective working relationships.

Lead Massage Therapist and Spa Trainer

City Looks Salon And Day Spa
12.2002 - 04.2013
  • Reduced or eliminated muscular stress and tightness through Swedish massage, implementing variety of stroke lengths, rhythms, and intensities to optimize relaxation.
  • Addressed mobility limitations and generalized pain originating from muscle tightness through deep tissue massage techniques.
  • Used essential oils to add aromatherapy element to massage sessions, maximizing stress relief, and relaxation effect.
  • Applied principles of trigger point therapy to diagnose and address pain transferred from muscular stress or tightness.
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
  • Researched new techniques to stay up to date with trends and developments in massage therapy industry.
  • Assessed medical histories and conditions of clients to determine contraindications to massage services.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Offered aromatherapy, hot stones and cupping as part of massage treatments.
  • Registered and managed case files, detailed notes and progress on database to enable tracking history and maintain accurate records.
  • Evaluated client conditions to recommend appropriate massage therapy methods.
  • Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
  • Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
  • Provided clear, concise instructions to clients to prepare for massage services.
  • Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.

Education

Massage Certification - Massage Therapy

Aveda Institute
Minneapolis, MN
12.2001

High School Diploma -

Owatonna High School
Owatonna, MN
06.1991

Skills

  • Customer Needs Assessment
  • Customer Demographics
  • Performance Strategies
  • Client Intakes
  • Relaxation Techniques
  • Spa Services Understanding
  • Maintain Client Wellness
  • Providing Feedback
  • Anatomy
  • Customer Invoicing
  • Reflexology
  • Facial Massages
  • Hot Stone Massage
  • Stress Relief Massage
  • Customer Consultations
  • Customer Inquiries
  • Inbound Phone Call Management
  • Improving Wellbeing
  • Facility Maintenance
  • Treatment Planning
  • Knead Muscles
  • Specialized Care
  • Prenatal Massage
  • Professional Relationships
  • Product and Service Upselling
  • Body Treatments
  • Aromatherapy
  • Appointment Booking

Certification

  • CMT - Certified Massage Therapist
  • Aromatherapy Training - Aveda 2008
  • Stone Massage Training - Aveda 2003
  • Chakra Therapy Training - Aveda 2011
  • Cupping Therapy - 2020

Timeline

Owner/Operator Massage Therapist

Soular Energy Massage
07.2015 - Current

MassageTherapist

Lasata Salon And Spa
05.2013 - 06.2015

Lead Massage Therapist and Spa Trainer

City Looks Salon And Day Spa
12.2002 - 04.2013

Massage Certification - Massage Therapy

Aveda Institute

High School Diploma -

Owatonna High School

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Becky Kolb