BECKY LONG
Amelia,OH
Summary
Experienced with managing front desk activities and maintaining welcoming atmosphere for patients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
7
7
years of professional experience
Work History
Receptionist
Orthocincy
09.2022 - Current
- Greet incoming patients and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with patients, and updated patient records.
- Enter patient demographics and insurance information.
- Assist co-workers with insurance and input questions.
- Train new employees on resection tasks.
- Resolve patient concerns for a positive outcome.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Receptionist
Cincinnati Foot and Ankle
01.2018 - 09.2022
- Greeted incoming patients professionally and provided friendly, knowledgeable assistance.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Answered phone promptly and directed incoming calls to correct offices.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Education
Asscoaite - Business
University of Cincinnati
Cincinnati, OH08-2008
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
Timeline
Receptionist
Orthocincy
09.2022 - Current
Receptionist
Cincinnati Foot and Ankle
01.2018 - 09.2022
Asscoaite - Business
University of Cincinnati
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