Becky Meyer
Palatine,IL
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
13
13
years of professional experience
Work History
Project Engineer
T2Design And Construction
01.2023 - Current
- Increased project efficiency by streamlining processes and implementing innovative solutions.
- Managed budgets effectively for multiple projects, ensuring financial targets were met.
- Reduced project timelines with proactive planning and close monitoring of progress.
- Coordinated cross-functional teams, fostering collaboration to achieve project goals.
- Improved communication among stakeholders through regular updates and meetings.
- Identified risks and implemented mitigation strategies, minimizing potential issues during the project lifecycle.
Client Services Coordinator
Razny Jewelers
02.2020 - 07.2023
- Enhanced client satisfaction by promptly addressing and resolving concerns through effective communication.
- Streamlined processes for improved efficiency in managing client requests and inquiries.
- Collaborated with cross-functional teams to ensure seamless delivery of services to clients.
- Assisted in other department as a team to keep work flow proficient.
- Maintained comprehensive records of client interactions, enabling better tracking of service history and needs.
- Developed strong relationships with clients by providing exceptional customer support and maintaining open lines of communication.
- Coordinated with internal departments to resolve any issues that impeded client success, facilitating smooth operations and increased satisfaction levels.
- Contributed to the development of internal process improvements that led to more efficient service delivery and boosted client retention rates.
Front Office Manager/Repair Technician
Chicago Clock Company
02.2011 - 02.2020
- Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
- Streamlined check-in and check-out processes for faster service, resulting in higher guest satisfaction scores.
- Managed daily room inventory to maximize occupancy rates and revenue generation.
- Implemented staff training programs, improving employee performance and team cohesion.
- Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
- Developed effective communication channels within the team to improve decision-making process and problem-solving abilities.
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
- Managed incoming repairs and work flow.
- Ordering parts
- Inventory
Education
3 Years of College - Art Education
Northern Illinois University
Dekalb, ILCertified Horologist - Horology
Gem City College
Quincy, IL06.2009
Skills
- Asset Management
- Performance Evaluations
- Analytical Thinking
- Subcontracting Management
- Project Scoping
- Productivity Tracking
- Schedule Management
- Relationship Building
- Team Collaboration and Leadership
Timeline
Project Engineer
T2Design And Construction
01.2023 - Current
Client Services Coordinator
Razny Jewelers
02.2020 - 07.2023
Front Office Manager/Repair Technician
Chicago Clock Company
02.2011 - 02.2020
3 Years of College - Art Education
Northern Illinois University
Certified Horologist - Horology
Gem City College
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