Summary
Overview
Work History
Education
Skills
Timeline
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Becky Morello

Wichita,KS

Summary

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Overview

18
18
years of professional experience

Work History

Service Office Manager

Wichita Kenworth
03.2014 - 05.2019
  • Maintained computer and physical filing systems.
  • Updated reports and generated reports for company database.
  • Developed and maintained successful relationships with vendors, suppliers and customers.
  • Oversaw office inventory by ordering and receiving shipments.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance.
  • Filed warranty and Federal recall claims.
  • Applied for policy assistance on behalf of customer to maintain successful relationships.
  • Reported to senior management on performance and progress toward goals.
  • Evaluated technician productivity and submitted evaluation reports.

Property Manager

Brothers Management
04.2001 - 01.2014
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs, and completed move-out disposition.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Communicated effectively with owners, residents, and on-site associates.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Developed and implemented marketing strategies to increase occupancy rates.

Education

High School Diploma -

Austin Central High
Austin, MN
06.1991

Skills

  • Office Supplies and Inventory
  • Research and Analysis
  • Email Correspondence
  • Organizational Skills
  • Policy and Procedure Modification
  • Excellent Multitasking Abilities
  • Billing and Invoicing
  • Senior Leadership Support
  • Coaching and Training
  • Customer Relations

Timeline

Service Office Manager

Wichita Kenworth
03.2014 - 05.2019

Property Manager

Brothers Management
04.2001 - 01.2014

High School Diploma -

Austin Central High

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Becky Morello