Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Becky Mustone

Hampton Bays

Summary

Experienced professional with thirty years in optimizing service operations and enhancing customer loyalty through exceptional service. Proficient in team development, profitable menu design, cash management, and inventory oversight. Committed to fostering a welcoming atmosphere for guests and staff alike.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Bartender/Bar Manager

Oakland's Restaurant & Marina
05.2018 - Current
  • Established a loyal customer base through engaging atmosphere and creative promotions.
  • Supervised maintenance tasks to uphold cleanliness and safety in bar area.
  • Guided staff to deliver exceptional customer service, enhancing overall guest experience.
  • Developed seasonal drink and cocktail menus to engage a diverse clientele.
  • Promptly resolved staff conflicts, maintaining a constructive work environment.
  • Refined inventory management practices to lower waste and sustain proper stock levels.
  • Generated effective employee schedules for peak operational efficiency with reduced labor costs.
  • Conducted precise cash handling, ensuring financial accuracy at end of shifts.

Program Coordinator- Volunteer

Our Lady Of The Hamptons R C School
09.2022 - Current
  • Streamlined kitchen operations to boost efficiency and reduce food waste.
  • Created innovative dishes with seasonal ingredients.
  • Received positive feedback from students, teachers, and parents regarding meal quality.
  • Catered special events, providing exceptional dining experiences for large groups.
  • Oversaw grill, stove, and oven operations, ensuring cleanliness after each shift.
  • Developed an inventory management system to optimize resources without overstocking.

Sales Account Manager

Love and Beauty Products
11.2018 - 06.2022
  • Oversaw a diverse portfolio of accounts, ensuring personalized client support.
  • Drove sales revenue growth by identifying new business opportunities.
  • Secured sales contracts with win-win outcomes for both parties.
  • Acted as liaison between customer service and clients, fostering strong relationships.
  • Assisted clients post-sale, resolving issues and enhancing satisfaction.
  • Built enduring relationships with key clients to secure long-term success.
  • Collaborated with store staff on product promotions in high-traffic areas, increasing sales.
  • Modified promotional approaches based on market trends for continued effectiveness.

Education

Bachelor of Arts - General Studies

University of Central Florida
Orlando, FL
05-2021

Associate of Arts - General Studies

Valencia College
Orlando, FL
05-2011

Skills

  • Team development and organizational skills
  • Service excellence and compliance
  • Analytical problem solving
  • Attention to detail
  • Multitasking and dependability
  • Effective communication and adaptability
  • Rapport and relationship building

Certification

Hospitality Academy of Hampton Bays, 2024

Timeline

Program Coordinator- Volunteer

Our Lady Of The Hamptons R C School
09.2022 - Current

Sales Account Manager

Love and Beauty Products
11.2018 - 06.2022

Bartender/Bar Manager

Oakland's Restaurant & Marina
05.2018 - Current

Bachelor of Arts - General Studies

University of Central Florida

Associate of Arts - General Studies

Valencia College

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Becky Mustone