Becky Newberry
Winter Haven,FL
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
Bond Clinic
05.2021 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Verified patient insurance coverage and collected required co-payments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Implemented care and efficiency improvements to support and enhance office operations.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Documented vital signs and health history for patients in clinic and hospital environments.
Medical Assisting Extern
Lakeland Regional Health- Lake Miriam
09.2019 - 09.2019
- Obtained client medical history, medication information, symptoms, and allergies.
- Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
- Maintained clean and safe clinic environment to prevent injuries.
- Collected histories, vitals, and current complaints via patient interviews.
Assistant Store Manager
Circle K Convenience Store
01.2015 - 07.2018
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Created and maintained safe and secure work environments for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Trained new employees on proper protocols and customer service standards.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
Bachelor of Science - Allied Health Managment
National University College - Bayamon
Lakeland, FL11.2021
Skills
- Clinical Applications
- Patient Needs Assessment
- Completing Insurance Forms
- Clerical Support
- Medical Testing
- Charting Expertise
- Quality Patient Care
- Medical Histories and Vital Statistics
- Vitals Collection and Documentation
- Patient Health Information Access
- HCPCS Training
- EMR Systems
Certification
- NCMA - National Certified Medical Assistant
Timeline
Medical Assistant
Bond Clinic
05.2021 - Current
Medical Assisting Extern
Lakeland Regional Health- Lake Miriam
09.2019 - 09.2019
Assistant Store Manager
Circle K Convenience Store
01.2015 - 07.2018
Bachelor of Science - Allied Health Managment
National University College - Bayamon
- NCMA - National Certified Medical Assistant
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