Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Becky Phan

Houston,TX

Summary

Highly motivated and empathetic professional. Frequently praised as diligent by my peers, I can be relied upon to help your company achieve its goals. Seeking part-time/full-time internship in Construction Management.

Overview

10
10
years of professional experience

Work History

Current Airbnb Host

Vacation Rental Manager
07.2021 - Current
  • Currently managing 3 vacation rentals through the use of Airbnb
  • Collaborated with contractors to create cohesive and functional spaces for clients.
  • Streamlined the booking process for guests with efficient communication and prompt responses to inquiries.
  • Managed all aspects of the hosting experience, from check-in to check-out, ensuring smooth operations for each guest stay.
  • Arbitrate adjustments of rates and availability, and issue special offers and refunds as necessary
  • Developed a comprehensive house manual to provide clear instructions for guests during their stay.
  • Coordinated with professional cleaning services between bookings, ensuring a pristine environment for incoming guests every time they arrived at the property.
  • Exceeded over 100 reviews from a culturally diverse group of people from around the world
  • Established positive relationships with neighbors and local businesses to promote goodwill within the community.
  • Earned Superhost Status by showcasing a consistent record of excellent customer service while maintaining impeccable standards for safety, cleanliness and quality care.
  • Ensured compliance with all local regulations and laws pertaining to short-term rentals, including obtaining necessary permits and paying required taxes promptly.

Front Desk Reception/Licensed Barber

Cambio Visible Hair Salon
01.2014 - Current
  • Developed loyal clientele by understanding individual preferences, taking detailed notes, and executing desired outcomes consistently.
  • Answered incoming telephone calls and scheduled appointments for clients.
  • Maintained a clean and hygienic work environment for the safety of clients and staff members.
  • Managed inventory of products and tools, ensuring availability for all appointments and retail sales.
  • Counted and documented opening and closing cash amounts daily.

Swim Instructor/ Lifeguard2

Brenda and John Duncan YMCA
11.2015 - 11.2017
  • Provided effective hands-on swimming lessons to children from ages 3 to 9
  • Increased swimmer safety by enforcing pool rules and maintaining vigilant supervision during lessons.
  • Enhanced student swimming abilities through the development and implementation of personalized lesson plans.
  • Assisted all safety drills and practices to maintain knowledge and awareness in case of emergencies.
  • Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.

Education

Construction Management

Houston Community College
Houston, TX
12.2026

Relevant Coursework - Accounting -

Houston Baptist University
Houston, TX
01.2018

Attended community college during my senior year of high school. Received credits that accounted for both high school and college. -

Houston Community College
Houston, TX
05.2016

Skills

  • Interior design
  • Property Management
  • Effective problem solving
  • Maintenance Coordination
  • Cleaning Standards
  • Operational Efficiency

References

Available upon request.

Languages

Spanish
Native or Bilingual

Timeline

Current Airbnb Host

Vacation Rental Manager
07.2021 - Current

Swim Instructor/ Lifeguard2

Brenda and John Duncan YMCA
11.2015 - 11.2017

Front Desk Reception/Licensed Barber

Cambio Visible Hair Salon
01.2014 - Current

Construction Management

Houston Community College

Relevant Coursework - Accounting -

Houston Baptist University

Attended community college during my senior year of high school. Received credits that accounted for both high school and college. -

Houston Community College

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