Rebecca Reagan
Walland,TENNESSEE
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Licensed Practical Nurse
Blount Memorial Hospital
Maryville, TN
03.2018 - Current
- Administered medications and treatments as per physician orders, ensuring patient safety and compliance with care plans.
- Monitored vital signs and reported changes in patient conditions to nursing staff promptly.
- Assisted in the development and implementation of individualized care plans for diverse patient populations.
- Educated patients and families on health management, medication administration, and lifestyle modifications.
- Collaborated with interdisciplinary teams to enhance patient outcomes through effective communication and coordination.
- Trained and mentored junior nursing staff, fostering a culture of learning and professional development.
- Implemented infection control protocols, contributing to improved patient safety standards within the facility.
- Streamlined documentation processes, enhancing accuracy in patient records and improving workflow efficiency.
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
- Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Adapted quickly to changing patient needs, adjusting care plans accordingly to ensure optimal outcomes in diverse clinical scenarios.
- Administered controlled narcotics, inserted IVs, and performed catheterizations.
- Comforted and counseled patients and families throughout care process.
- Provided compassionate palliative care for terminally ill patients while supporting their emotional needs during end-of-life stages.
- Mentored new nursing staff to enhance professional development opportunities within the team dynamic.
- Educated patients and families on health promotion, disease prevention, and self-care management strategies.
Patient Care Technician
Blount Memorial Hospital
Maryville, Tennessee
02.2018 - Current
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Assembled admissions pages and added new pages to patients' charts.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Collected and transported specimens to prepare for lab testing.
- Helped patients complete activities of daily living.
- Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers.
- Collected laboratory specimens, dropped off at laboratories and picked up test results.
Customer Service Representative
Target
Knoxville, Tennessee
03.2016 - 02.2018
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Diploma - Practical Nursing
Tennessee College of Applied Technology - Knoxville
Knoxville, TN02.2022
High School Diploma -
Heritage High School
Maryville, TN05.2012
Skills
- Equipment Disinfection and Sterilization
- Repair and Maintenance Documentation
- Medical Equipment Transport
- Social Perceptiveness
- Active Listening
- Critical Thinking
- Vital Statistics Recording
- Patient Safety
Timeline
Licensed Practical Nurse
Blount Memorial Hospital
03.2018 - Current
Patient Care Technician
Blount Memorial Hospital
02.2018 - Current
Customer Service Representative
Target
03.2016 - 02.2018
Diploma - Practical Nursing
Tennessee College of Applied Technology - Knoxville
High School Diploma -
Heritage High School