To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
24
24
years of professional experience
Work History
Release of Information Specialist
Nebraska Methodist Hospital
10.2021 - Current
Works effectively in fast-paced environments.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Demonstrates respect, friendliness and willingness to help wherever needed.
Learns and adapts quickly to new technology and software applications.
Handles sensitive situations with professionalism and empathy, ensuring a positive experience for patients and their families during their time spent in the NMHS.
Ensures compliance with HIPAA regulations through diligent tracking and monitoring of protected health information disclosures.
Manages high volumes of record requests efficiently by maintaining excellent organizational skills and attention to detail.
Handles phone calls from health care providers, attorneys, insurance companies and patients.
Sorts and distributes incoming mail and faxes.
Follows exact procedures for handling transfers and other releases of medical records.
Assisted in training new staff on medical record processing and filing procedures.
Community Outreach Coordinator
Rural Office Of Community Services (ROCS)
01.2009 - 10.2021
Assisted clients with government programs such as Social Security, Medicare/Medicaid, SNAP benefits.
Coordinated Direct Service Programs. Community Garden, Public Transportation Assistance, New Employment, and the Food Pantry.
Made referrals to other state and federal programs when ROCS was not able to assist.
Participated in VITA (Voulenteer Income Tax Assistance Program) by preparing taxes for limited income households, individuals and elderly.
Represented ROCS at Health Fairs and community events.
Maintained applications and certificates for the Commidity Supplmental Food Program for the elderly at various sites.
Maintained confidential client records.
Assisted with receptionist duties in their absence.
Quality Living Inc
01.2004 - 02.2008
Responsible for maintaining patient medical records.
Answered incoming calls and greeted visitors.
Mentored residents with traumatic brain injuries and spinal cord injuries.
Maintained personal banking for long term and short term residents.
Receptionist
The Benefit Group
06.2000 - 12.2001
Answered multi line phones and directed them to the proper person/department.
Greeted visitors.
Kept reception area clean and neat to give visitors positive first impression.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Education
60 credit hours - general studies, medical terminology and horticulture
Metropolitan Community College
Omaha, Nebraska
Skills
HIPAA Compliance
Confidentiality Practices
Document Scanning
Records Maintenance
Customer Service
Medical Terminology
Medical Release of Information ROI processes
Patient Information Verification
Clerical Functions
References
Available upon request
Timeline
Release of Information Specialist
Nebraska Methodist Hospital
10.2021 - Current
Community Outreach Coordinator
Rural Office Of Community Services (ROCS)
01.2009 - 10.2021
Quality Living Inc
01.2004 - 02.2008
Receptionist
The Benefit Group
06.2000 - 12.2001
60 credit hours - general studies, medical terminology and horticulture