Detail-oriented professional with expertise in scheduling coordination, billing administration, and insurance verification. Committed to enhancing patient care and streamlining office operations.
Overview
14
14
years of professional experience
Work History
Physical Therapy Aide
Henderson Health Care Services
Henderson, Nebraska
09.2019 - 06.2025
Answered all incoming calls and directed them appropriately.
Protected confidential documents to prevent unauthorized access.
Assisted physical therapists with patient preparation and rehabilitation exercises.
Maintained the cleanliness and organization of the office, therapy equipment, and treatment areas.
Managed scheduling and billing tasks related to patient care.
Updated patient records by scanning documents into their electronic files.
Verified all patient insurances and submitted prior authorizations when appropriate.
Truck Sales Coordinator
Truck Center Companies
York, NE
11.2011 - 03.2019
Answered all incoming phone calls and directed them to the appropriate department.
Directed all visitors to either the parts, service, or sales department.
Accounts Payable.
Accounts Receivable.
Opened and closed new and used truck files. Included filling out sales tax forms, calculating profit and loss, and assigning vehicle titles.
I spent three years of my time at TCC as a Service Writer. Included opening and closing service orders, scheduling repairs, and assigning technicians.
I was the Continuous Improvement Coordinator for the York location. The CIC developed process to ensure that things were done in a proper and timely manner and that the facility was friendly to the customer.
Education
Associate of Applied Science - Marketing And Management
Southeast Community College
Lincoln, Nebraska, NE
03-2003
Skills
Electronic documentation
Billing administration
Insurance verification
Scheduling coordination
Office organization
Communication skills
Attention to detail
Problem solving
Time management
Maintaining filing systems
Timeline
Physical Therapy Aide
Henderson Health Care Services
09.2019 - 06.2025
Truck Sales Coordinator
Truck Center Companies
11.2011 - 03.2019
Associate of Applied Science - Marketing And Management
Certified Occupational Therapy Assistant-L at Advanced Health Care of HendersonCertified Occupational Therapy Assistant-L at Advanced Health Care of Henderson