Rebecca Sumpter
Sallisaw,OK
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Unit Clerk
Northeastern Health System
Sallisaw, OK
05.2022 - 11.2023
- Scheduled appointments for patients and coordinated transportation services when necessary.
- Monitored faxes and emails for incoming orders or requests from physicians or other healthcare professionals.
- Checked-in patients upon arrival at the facility, collected copays, verified insurance cards.
- Prepared discharge summaries following completion of a patient's stay in the facility.
- Coordinated with outside vendors such as laboratories or pharmacies to ensure timely processing of orders.
- Reviewed medical records for completeness prior to release or transfer of files.
- Greeted patients, answered phone calls, and provided general information to visitors.
- Performed data entry into an electronic health record system.
- Maintained confidentiality of all patient information.
- Organized and maintained filing systems for patient records.
- Scanned documents into computer databases for storage purposes.
- Answered telephone calls, responded to requests for information and routed callers to correct personnel or departments.
- Assisted nursing and medical staff in clerical duties to support patient care.
- Answered phones to transfer calls or relay messages to patients or staff.
- Prepared charts for outpatient and inpatient services.
- Recorded patient data in permanent records while maintaining HIPAA compliance and internal standards to protect individual medical information.
- Screened calls and collected messages for unit personnel to promote team efficiency.
- Answered telephones and directed calls to appropriate medical or administrative staff.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
Cleaner
Waterhole Bar and Grill
Fairview, MT
02.2020 - 04.2021
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Emptied wastebaskets and replaced liners.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Self-Employed
Self-Rebecca
Ray, ND
05.2018 - 03.2020
- Operated power equipment such as mowers, trimmers, blowers and other tools safely and efficiently.
- Provided estimates to potential clients based on their individual needs.
- Resolved customer complaints promptly and professionally.
- Established quality control procedures to guarantee customer satisfaction.
- Maintained service excellence, working closely with clients to quickly address needs and resolve issues or complaints.
CMA
Angelhaus Regional Basic Care Unit
Aberdeen, SD
04.2017 - 08.2018
- Provided direct patient care by assisting with treatments and administering medications as directed by physicians.
- Performed administrative duties such as scheduling appointments, maintaining medical records, filing insurance claims and handling billing inquiries.
- Assisted nursing staff with daily tasks such as changing linens, stocking rooms and transporting patients when necessary.
- Ensured compliance with applicable laws and regulations pertaining to patient safety.
- Monitored vital signs such as heart rate, respiration rate and blood pressure; recorded results in patient charts accurately and promptly.
- Collaborated with other healthcare professionals to develop individualized plans of care for each patient based on their specific needs.
- Communicated effectively with patients regarding their care plan; provided emotional support during difficult times.
- Administered injections per physician orders while adhering to all safety guidelines.
- Organized charts, documents and supplies to maintain team productivity.
- Documented notes during patient visits.
- Responded to patient callbacks and phone-in prescription refill requests.
Education
High School Diploma -
Central High School
Sallisaw, OK05-1986
Some College (No Degree) - Computers, Basic
Carl Albert College
Sallisaw, OKSome College (No Degree) - Medical Coding And Billing
Indian Capital Technology Center - Sallisaw
Sallisaw, OKSkills
- Insurance Processing
- Cleaning Procedures
- Medical Records Audits
- Medical Records Management
Affiliations
- I love spending time with my family on the weekends.
- Love being outside doing yard work
- Going for walks with my dogs
- I also am currently doing online courses
- also love the medical field being able to help others
Timeline
Unit Clerk
Northeastern Health System
05.2022 - 11.2023
Cleaner
Waterhole Bar and Grill
02.2020 - 04.2021
Self-Employed
Self-Rebecca
05.2018 - 03.2020
CMA
Angelhaus Regional Basic Care Unit
04.2017 - 08.2018
High School Diploma -
Central High School
Some College (No Degree) - Computers, Basic
Carl Albert College
Some College (No Degree) - Medical Coding And Billing
Indian Capital Technology Center - Sallisaw
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