Becky Taviano

• Delivered high-quality train-the-trainer workshops, empowering facilitators to effectively teach specialized content.
• Provided coaching and mentorship to trainers across the district, resulting in a consistent approach to instruction and increased learner outcomes.
• Streamlined administrative processes for efficient scheduling, tracking, and reporting of district-wide training activities.
• Enhanced employee skill sets through development and execution of comprehensive training curriculums.
• Boosted employee retention by designing engaging and effective training sessions that increased job satisfaction.
• Championed diversity and inclusion within all aspects of district training programs, promoting cultural competence among staff.
• Established performance metrics to evaluate the impact of training initiatives on individual growth and organizational success.

CUSTOMER FIRST

• Deliver an exceptional Customer experience by insuring we have the right team members in place.
• Cultivate an "It can be done attitude with the team.
• Reinforce exceptional Customer service behaviors delivered by the team through accountability, recognition and praise.
• Enables the store team to thrive in an environment of frequent change through establishing a culture of inspiration and commitment to the organization's goals and strategies.

RESULTS MATTER

• Understand all business reports to make daily decisions.
• Oversee all aspects of merchandising and inventory replenishment.
• Managing payroll and store profitability.
• Responsible for store planning, scheduling, and task prioritization.
• Consistently achieved district daily goals and responsibilities.

DRIVE SALES AND OPERATIONAL EFFICIENCY

• Lead an operational efficient store, enabling a sales and service culture.
• Provide services and solutions that drive Customer loyalty.
• Always prioritize Customer interactions over tasks.