Becky Tremain
Duluth,MN
Summary
Efficient Human Resources Assistant performs variety of clerical and technical support services for HR department. Supports pre-employment, staffing, and on-boarding processes and troubleshoots issues to meet company needs. Exhibits high level of discretion to handle sensitive and confidential information.
Overview
15
15
years of professional experience
Work History
HR Assistant/Receptionist
Residential Services, Inc.
Duluth, MN
06.2022 - Current
- Provided administrative support for HR projects and initiatives.
- Initialized background checks for potential new hires.
- Prepared materials and reports for compliance audits.
- Gathered personnel records from other departments or employees.
- Verified previous employers and other references to determine applicants' employment acceptability.
- Processed, verified and maintained personnel-related documentation.
- Maintained employee records in compliance with state and federal regulations.
- Handled confidential information with discretion and integrity.
- Searched employee files to obtain information for authorized persons and organizations.
Patient Account Representative
St. Lukes Regional Medical Hospital and Parkview Hospital
Duluth, MN
01.2020 - 06.2022
- Performed administrative functions for assigned accounts, recorded address changes and purged records.
- Reviewed flagged items daily and resolved issues.
- Maintained confidentiality of patient information in compliance with HIPAA regulations.
- Created new patient files according to established procedures and protocols.
- Updated existing patient files with relevant information such as changes in address or contact information.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Scheduled and confirmed appointments.
- Greeted guests and vendors to assist in navigating space.
- Handled incoming calls and directed callers to appropriate department or employee.
Medical Records, Front Office Specialist, Etc.
Presbyterian Kaseman Campus
Albuquerque, NM
03.2010 - 06.2017
- Performed quality assurance reviews of medical records for accuracy and completeness.
- Pulled patient charts for upcoming appointments.
- Processed incoming medical records requests.
- Entered patient insurance, demographic and health information into software and confirmed records.
- Organized and filed hard copy patient records in designated areas.
- Maintained complete confidentiality in accordance with organization and legal requirements.
- Entered data into electronic health record systems.
- Scanned incoming documentation.
- Assisted patients with requests for their medical records, guiding them through the process.
- Scheduled and confirmed appointments.
- Prioritized referrals according to urgency and adhered to appropriate referral deadlines.
Skills
- Human resources administration
- Personnel records management
- Human resources support
- Word processing
- Background checks
- Administrative skills
- Mail handling
- High social awareness
- Office administration
- Record preparation
- Report generation
- Team player
- Onboarding coordination
- HR policies
Timeline
HR Assistant/Receptionist
Residential Services, Inc.
06.2022 - Current
Patient Account Representative
St. Lukes Regional Medical Hospital and Parkview Hospital
01.2020 - 06.2022
Medical Records, Front Office Specialist, Etc.
Presbyterian Kaseman Campus
03.2010 - 06.2017
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