Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Becky Venuti

Bedford,MA

Summary

Integrator | Leader | Coach | Advisor


Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in EOS® (Entrepreneurial Operating System)


Focused Integrator with 10+ years of success in developing high performing service-oriented teams. Accomplished in working with organizational leaders to establish business goals and devise strategies driving revenue generation and business growth. Proven track record in creating processes, developing people, utilizing data, and solving issues to maximize traction.

Overview

21
21
years of professional experience

Work History

EOS Integrator, Director of Operations & Design

SUZANNE & COMPANY REAL ESTATE, INC.
10.2014 - 04.2024
  • Led a highly successful RE team with over $150M in volume
  • Managed the leadership team and held them accountable to their goals and growth
  • Accountable for the operations of the business
  • Responsible for recruiting, hiring process and onboarding
  • Ran the quarterly leadership off-site meetings and the quarterly 'State of the Company' meetings with the entire team
  • Conducted coaching sessions with individuals and teams on their partnership and development
  • Held team members accountable for their goals
  • Trained and developed in relation to leadership, growth, and operations
  • Oversaw the marketing team and initiatives
  • Coordinated staging and design for all new development partners
  • Consulted with clients on design, paint colors and updates for their home
  • Led all the staging for new listings.

Business Coach

KNOWLES DEVELOPMENT
01.2019 - 08.2019
  • Conducted weekly one-on-one calls with coaching clients
  • Developed strategies to move business forward, focusing on team development, vision, traction, data and goals
  • Held the client accountable for driving results in their business
  • Identified the core issues to keep the client focused on realistic solutions.

Sales Trainer

THE CONTAINER STORE
09.2013 - 12.2013
  • Collaborated with store management on the training needs of employees
  • Trained new hires on the company's Foundation Principles, customer service commitment, and products
  • Led a team of 12-30 people on the sales floor by consistently communicating goals, managing business flow and overseeing operations
  • Conducted both formalized trainings and impromptu coaching sessions
  • Quickly earned great respect from my peers and managers as an effective and strong team player
  • Resolved customer challenges and issues in an effective and timely manner.

Gallery Leader

RESTORATION HARDWARE
10.2010 - 03.2013
  • Restructured the gallery's leadership and full-time employees to create a more productive and passionate team
  • Provided leadership by coaching and elevating the team to their strengths
  • Networked, recruited, interviewed and developed new team members
  • Effectively communicated with CEO, Vice President, District Leader and Merchants on weekly conference calls and corporate visits
  • Achieved sales goals/objectives of a $6M gallery
  • Managed payroll budgets, schedules, and training programs.

New Business Manager

ESTEE LAUDER North American Professional Brands Division
07.2010 - 10.2010
  • Managed the districts of Massachusetts, New Hampshire, and Maine
  • Prospected market leaders in key cities and recruited new salons in accordance with distribution strategy
  • Partnered with Vice President and Executive Director of New Business to develop and implement distribution strategy
  • Assessed each market, analyzed existing client base and ensured that each new partner met the professional brand's guidelines, mission and procedures
  • Negotiated initial buy-ins, representation of brands within business and educational trades
  • Developed 90-Day plan including education; opening door, sales & education specialist introduction.

New Business Salon/Spa Development Partner

AVEDA Services East
10.2008 - 07.2010
  • Partnered with and developed 5 existing top salon/spa accounts, each grossing a million plus
  • Aggressively sought out new business partnerships with successful existing salons/spas from MA to ME
  • Analyzed profit and loss statements, cash flow plans, and other financials
  • Negotiated partnerships, opening orders, incentives, and designed elements with potential partners
  • Created, organized and implemented new business newsletters.

General Manager

DEBORAH COULL AVEDA LIFESTYLE SALON
01.2008 - 10.2008
  • Partnered directly with owner prior to opening for design layout, construction, and decor
  • Created employee handbook and broadband pay structure
  • Oversaw and managed all operations with a focus on strong teamwork and excellent client service
  • Developed goals based on cash flow plan and profit and loss statements
  • Created and implemented all marketing/promotional events and materials.

Salon/Spa Development Partner

AVEDA Services East
07.2005 - 12.2007
  • Created new and developed existing business - territory consisting of 26 salon/spa accounts
  • Achieved monthly sales and business development goals
  • Organized and implemented sales and education plans with accounts to build business and achieve sales goals
  • Created programs and in-salon events to drive sell-through of Aveda products
  • Planned and conducted in-salon experience workshops, product trainings, and education
  • Managed expenses within fiscal guidelines.

Training Team Leader

AVEDA Northeast District
08.2004 - 07.2005
  • Set up new Team Leaders across the country for success with hands-on, in-store coaching
  • Trained external hires on operations and day-to-day practices
  • Served as a mentor, resource, and coach for all Team Leaders
  • Led by example by demonstrating best practices every day
  • Assisted District Manager as required with coaching on in-store business practices, meetings, etc
  • Created a one-day Operations/Inventory Training for Assistant Team Leaders.

Team Leader, Multi-Store Experience

AVEDA Northeast District
07.2003 - 07.2005
  • Providence, RI February 2005 - July 2005 (Million dollar location)
  • Burlington, MA - May 2004 - January 2005 (Achieved million dollar mark)
  • Chestnut Hill, MA - July 2003 - April 2004
  • Developed and maintained a cohesive, cooperative work environment through team building and motivation
  • Implemented corporate and individual special event programs
  • Actively recruited and interviewed new candidates for AVEDA Experience Center positions
  • Analyzed and reviewed goal attainment and developed strategies to improve performance
  • Achieved and maintained sales goals/objectives
  • Administered training programs for selling skills, Service Excellence, products, and operations.

Education

Bachelor of Arts - Double Major: Psychology & Sociology

Merrimack College
North Andover, MA

Skills

  • Strategic Planning
  • Strategic planning and execution
  • Business Management
  • Process Improvements
  • Leadership training
  • Performance Analysis
  • Teamwork and Collaboration
  • Team Leadership
  • Business Leadership
  • Organizational Structuring
  • Operational Efficiency
  • Delegation
  • Goal Setting

Additional Information

Nate Wolfson, Expert EOS Implementer & Entreprenuer

"I had the privilege of working with Becky from 2016-2023 in my role as EOS Implementer and business coach for the Suzanne & Company leadership team.

Becky possesses an exceptional blend of strategic business acumen, leadership, people skills, problem-solving, and roll-up-your-sleeves follow through that helped her succeed as Integrator of the Suzanne & Company team. Becky possesses a rare talent for recognizing people’s strengths and helping them reach their full potential. Under her guidance, I witnessed team members flourish both personally and professionally, contributing significantly to the company's success.

I’m thrilled to see Becky move into the world of business coaching. Her natural inclination towards mentorship coupled with her extensive experience in leadership positions makes her an ideal candidate for guiding and nurturing talent. I am confident that Becky's coaching will not only enhance individual performance but also foster a culture of growth and development for her clients.

Beyond all that, Becky is a helpful, caring, and dedicated friend. I am grateful to know her, and I give her my highest recommendation."



Maureen Eliason, previous Finance Manager at Suzanne & Company Real Estate with COMPASS

"I have had the pleasure of working with Becky for the last 10 years at one of the most successful real estate teams in MA. We were both part of the Leadership Team guiding not only the strategies and execution, but also the personnel of a 12-15 person team in the fast paced, 24/7, crazy real estate industry. It is not easy to earn my respect, but Becky earned it in spades as I watched her navigate issue after issue over the years with calm diplomacy, creative solutions, and open and honest communication.

In her role as Director of Operations for a small business, she was responsible for and touched almost all areas of the business: performance coaching and accountability, HR and recruiting, budgeting/finance, marketing and office operations, but by far her most valuable contribution to the team came in the form of her leadership and coaching.

I was always amazed at Becky’s ability to connect with the members of the team and flexing her style as needed with each individual, building trust along the way. By doing this, she became the first person the team would turn to in terms of advice, venting or even just a little pep talk. Her weekly coaching sessions with the agents often turned into a blend of both professional and personal guidance, along with some tough love along the way. In fact, one of the qualities I most admire about Becky is that she does not shy away from having the difficult conversations that most people avoid. She tackles them herself head on in an honest, direct, yet diplomatic way, and also coaches others in how to have those conversations as well. It is a marvel to behold!!"


Suzanne Koller, Owner of Suzanne & Company Real Estate with COMPASS

"Becky was a part of my company for almost 10 years. It was a time of amazing growth and success for my team. We both credit a lot of this achievement to our EOS Coaching and Implementation. I was the classic visionary and Becky had all of the perfect skills to becomes the Integrator. She helped to manage the team and work on the "behind the scenes" , which is SO crucial, so I could continue to move the team forward while also working actively with clients as well. Becky has a sharp mind and a great track record of working in corporate America, and it was cool that she could bring that expertise and mindset to our small grassroots company. I highly recommend her and her coaching platform to help other small companies and entrepreneurs to achieve amazing growth and clarity!"



Timeline

Business Coach

KNOWLES DEVELOPMENT
01.2019 - 08.2019

EOS Integrator, Director of Operations & Design

SUZANNE & COMPANY REAL ESTATE, INC.
10.2014 - 04.2024

Sales Trainer

THE CONTAINER STORE
09.2013 - 12.2013

Gallery Leader

RESTORATION HARDWARE
10.2010 - 03.2013

New Business Manager

ESTEE LAUDER North American Professional Brands Division
07.2010 - 10.2010

New Business Salon/Spa Development Partner

AVEDA Services East
10.2008 - 07.2010

General Manager

DEBORAH COULL AVEDA LIFESTYLE SALON
01.2008 - 10.2008

Salon/Spa Development Partner

AVEDA Services East
07.2005 - 12.2007

Training Team Leader

AVEDA Northeast District
08.2004 - 07.2005

Team Leader, Multi-Store Experience

AVEDA Northeast District
07.2003 - 07.2005

Bachelor of Arts - Double Major: Psychology & Sociology

Merrimack College
Becky Venuti