Rebecca Wheeler

• Answered phone, routing calls, delivering messages to staff and greeting visitors.
• Executed record filing system to improve document organization and management.
• Scheduled office meetings and client appointments for staff teams.
• Sorted and recorded office mail.
• Prepared and mailed invoices to customers, processed payments and documented account updates.
• Reconciled accounts receivable ledger to verify payments and resolve variances.
• Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
• Submitted cash and check deposits and generated cash receipts to record money received.
• Used accounting software to reconcile accounts, track income and generate invoices.
• Developed creative design for print materials, brochures, magazines, banners and signs.
• Designed website layouts, templates and unique branded looks.

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Provided safe mobility support to help patients move around personal and public spaces.
• Assisted with daily living activities, running errands and household chores.
• Transported individuals to events and activities and shopping trips.

• Account Receivable - Prepare itemized statements, bills, invoices and record amounts due for services rendered along with account reconciliation.
• Perform bookkeeping work, including posting data or keeping other records concerning services.
• Operate office machines, such as photocopiers and scanners, and personal computers.
• Issue invoices to clients.
• Troubleshoot problems involving office equipment, such as computer hardware and software.
• Received and apply payments from clients.
• Process counseling claims to insurances and process remits.
• Answer questions both clients and employees may have.

Achievements

• Created an app for business startup that tracks compliance for Medicaid-Medicare services.
• Increased revenue with improved billing procedures.
• Website design and launch for expanding business.

• Assisted teachers and worked individually with students with special needs, helping each navigate education system.
• Monitored student classroom and outdoors activities to promote student safety.
• Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
• Assisted teachers with classroom management and document coordination to maintain positive learning environment.
• Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
• Collaborated with teachers to help with classroom and workload management.
• Documented behaviors, implemented interventions and treatment results.
• Monitored classroom to observe students' progress in developing skills as well as manage distracting or inappropriate behavior.