Becky S. Wells
Flushing,MI
Summary
Student-focused support professional with over 10 years of experience in alternative education, remote facilitation, and patient care coordination. Proven ability to drive academic engagement, improve attendance, and foster strong relationships with students, families, and Learning Coaches. Skilled in onboarding and Strong Start coordination, training Learning Coaches, and using data to identify needs, implement targeted interventions, and track progress. Adept at integrating educational technology, revising curriculum to enhance student success, and applying empathy and active listening to create a supportive and motivating learning environment. Committed to helping every student achieve measurable academic growth in virtual and in-person settings.
Overview
2026
2026
years of professional experience
Work History
Life Coach / Student Mentor
Swartz Creek Virtual Learning Center
09.2018 - 08.2025
- Delivered onboarding orientations for students and families, introducing virtual learning tools, school policies, and academic expectations.
- Managed a caseload of over 500 students in total, improving academic growth and engagement through personalized mentoring and Learning Coach collaboration.
- Tracked attendance, log-ins, and coursework completion; implemented targeted catch-up sessions and time management strategies to close performance gaps.
- Partnered with parents, guardians, and community organizations to provide wraparound support, including counseling, tutoring, and career readiness resources.
- Used student data systems to identify at-risk learners and apply interventions aligned with individual needs.
- Connected clients with available resources to improve plan success.
- Documented behaviors, treatments and non-compliance issues.
- Collaborated with other professionals to coordinate comprehensive care for clients.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Supported individuals dealing with mental health and emotional issues while taking a multidisciplinary approach to provide support and resources.
Facilitator (In-person/Remote)
TeenQuest Program
2019 - 01.2022
- Provided online instruction to prepare students for employment readiness, with a focus on communication, problem-solving, and workplace expectations.
- Supported student engagement for over 120 students through proactive outreach, attendance monitoring, and family communication.
- Collaborated with colleagues to review, revise, and enhance curriculum to align with current standards and student needs.
- Assisted with technology troubleshooting, ensuring consistent participation in virtual learning environments.
Patient Care Coordinator
Mercy Plus Home Healthcare
05.2013 - 05.2016
- Coordinated scheduling, onboarding, and ongoing communication between patients, caregivers, and medical teams.
- Maintained compliance with HIPAA regulations and ensured documentation accuracy in patient records.
- Applied strong organizational skills to manage multiple cases in a fast-paced healthcare environment.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Helped address client complaints through timely corrective actions and appropriate referrals.
Military Police Officer
United States Army
1996 - 1999
- Provided leadership, safety enforcement, and operational support in diverse and high-pressure environments.
- Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
- Provided emergency response security, eliminating hazards, and potential dangers.
- Documented and organized security information accurately and efficiently.
Education
Education
Ferris State University
Flint, MISkills
- Learning Coach Training & Support
- Attendance & Performance Tracking
- Onboarding / Strong Start Coordination
- Planning/Coordination of Student Support Interventions
- Time Management & Study Skills Coaching
- Remote Learning Facilitation
- Microsoft Office & Google Workspace Proficiency
- Conflict Resolution & Family Communication
- Education Technology Tools & LMS Platforms
- Organizational & Multi-Tasking Skills
- Rapid Adoption of New Technology Platforms
- Interpersonal Communication and Relationship Building Skills
Timeline
Life Coach / Student Mentor
Swartz Creek Virtual Learning Center
09.2018 - 08.2025
Patient Care Coordinator
Mercy Plus Home Healthcare
05.2013 - 05.2016
Facilitator (In-person/Remote)
TeenQuest Program
2019 - 01.2022
Military Police Officer
United States Army
1996 - 1999
Education
Ferris State University
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