Bedelia Coronado
Great Falls,MT
Summary
Equipped Operations Coordinator with great attention to detail and to professionally deal with internal and external personnel. Sound knowledge of administrative and clerical procedures. Quickly and calmly adapts to changing schedules and updates financial tracking documents to keep projects on budget.
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Overview
11
11
years of professional experience
Work History
Operations Coordinator
Nicklaus Children's Hospital
09.2023 - 05.2024
- Collaborate with EVS, Security, Facilities, Registration, and the nursing team to ensure smooth operations.
- Oversee the renewal of permits, contracts, and licenses to maintain compliance.
- Plan and manage various events and celebrations throughout the year.
- Coordinate safety and security drills, training sessions, and facility repairs, working with both internal staff and external vendors.
Patient Access
Nicklaus Children's Hospital
03.2021 - 09.2023
- Greets patients and families in person or on the telephone in a respectful and empathetic manner.Responds to questions and/or problems and keeps open lines of communication with patients/families.
- Interviews patients/families to obtain demographic, third party payer, financial/medical information, and identification to schedule, pre-admit/admit, or pre-register/register patients.
- Verifies third party payer information via the web or telephone.
- Requests and documents appropriate authorization for hospital and physician services via web or fax, and follows up until authorization is obtained.
- Documents all activities in the Collection Notes file of the computer system as appropriate.
- Obtains all necessary consents for patient.
- Directs families to appropriate location in the facility.
- Verifies patients are accompanied by legal guardian, and notifies Risk Management if patient is present with anyone other than legal guardian for any non-emergent visits.
- Notifies and educates patient/family of financial responsibility and documents collections in hospital system.
- Communicates with appropriate departments if any issues/questions arise and/or to accommodate any special needs for patients.
- Obtains and validates prescriptions when appropriate.
- Places and monitors patients arriving for outpatient services by using patient tracking system.
- Corrects any registration errors made utilizing the QA system.
- Scans all documents to the appropriate folder in the PEDS system.
- Schedules hospital and/or physician services as appropriate.
- Triages incoming facility inquiries and routes appropriately.
Operations Assistant
Delta 5 Security
09.2018 - 12.2019
- Scheduling
- Payroll
- Client contact
- Reviewing reports
- Hiring/Firing
- Managing security guards
Data Entry Specialist
Redland Christian Migrant Association
12.2012 - 08.2017
- Perform data entry and create new records, including scanning, saving, uploading, and organizing files.
- Handle email correspondence and answer phone calls as required.
- Enroll children into the center and ensure their fee payments are up to date.
- Input and manage immunization records, physicals, and other paperwork.
- Utilize Word, Excel, and Publisher to manage work calendars, set up appointments with parents, and register children for VPK.
- Work with systems such as EFS, Promis, and the OEL portal.
- Communicate with the team regarding specific job duties and order necessary supplies for the center.
Education
Bachelor of Science - Health Services Administration
Florida International University
Miami, FL12-2021
Associate of Arts - Health Administration
Miami Dade College
Miami, FL01-2017
Skills
- Quality assurance and control
- Project Scheduling
- Training Management
- Employee database management
- Supply Ordering
- Budget Administration
- Performance monitoring
- Compliance Management
- Scheduling Coordination
- Team Training
- Task Delegation
- Customer relationship development
- Administrative management abilities
Languages
English
Professional
Spanish
Professional
Education and Training
other,other
Timeline
Operations Coordinator
Nicklaus Children's Hospital
09.2023 - 05.2024
Patient Access
Nicklaus Children's Hospital
03.2021 - 09.2023
Operations Assistant
Delta 5 Security
09.2018 - 12.2019
Data Entry Specialist
Redland Christian Migrant Association
12.2012 - 08.2017
Associate of Arts - Health Administration
Miami Dade College
Bachelor of Science - Health Services Administration
Florida International University
Similar Profiles
Isabella BuitragoIsabella Buitrago
Volunteer at Nicklaus Children's Hospital, Miami Children's HospitalVolunteer at Nicklaus Children's Hospital, Miami Children's Hospital
JANET Tur RODRIGUEZJANET Tur RODRIGUEZ
Registered Nurse at Nicklaus Children's Hospital, Miami Children's HospitalRegistered Nurse at Nicklaus Children's Hospital, Miami Children's Hospital
Josseling Mileydis Ramos SevillaJosseling Mileydis Ramos Sevilla
Housekeeper at Nicklaus Children's Hospital, Miami Children's HospitalHousekeeper at Nicklaus Children's Hospital, Miami Children's Hospital
GINA MOOREGINA MOORE
REVENUE CYCLE SYSTEMS ANALYST II at Nicklaus Children's Hospital, Miami Children's HospitalREVENUE CYCLE SYSTEMS ANALYST II at Nicklaus Children's Hospital, Miami Children's Hospital
Lisa CarrollLisa Carroll
Property Manager at TK Property Management - Self-employedProperty Manager at TK Property Management - Self-employed