Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Bedelia M. Sanchez

Orange

Summary

Dynamic in Client Services, with a proven track record of excelling in customer relations and account management.

Adept at enhancing client experiences through strong communication and comprehension.

Overview

12
12
years of professional experience
3
3
years of post-secondary education

Work History

Client Services Account Coordinator

Prism Digital Communications
Mountainside
06.2017 - 07.2025
  • Managed account documentation to maintain accurate client records and histories.
  • Supported client onboarding processes to enhance user experience and engagement.
  • Utilized problem-solving skills when resolving complex issues encountered by clients.
  • Responded promptly to client inquiries, requests and complaints.
  • Participated in team meetings to provide input on client concerns or ideas for improvement.

National Accounts Coordinator

Securitas Security Services USA
Parsippany
02.2013 - 06.2016
  • Provided support to clients by coordinating coverage.
  • Inputted work assignments for various accounts.
  • Verified and communicated service to enhance efficiency.
  • Received and responded to daily inquiries via phone and email.

Education

Associate Degree - Business Administration And Management

Katharine Gibbs School of Business
Montclair, NJ
06.1998 - 05.2001

Skills

  • Account management
  • Problem solving and conflict resolution
  • Strong communication and active listening
  • Patience, empathy, and professionalism
  • Proficiency in CRM systems and office software
  • Fluent in Spanish

References

References available upon request.

Timeline

Client Services Account Coordinator

Prism Digital Communications
06.2017 - 07.2025

National Accounts Coordinator

Securitas Security Services USA
02.2013 - 06.2016

Associate Degree - Business Administration And Management

Katharine Gibbs School of Business
06.1998 - 05.2001

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