Amber Wilson
Accounting Clerk
Union City,GA
Summary
Experienced Accounts Receivable Specialist with 3 years of experience in fast-paced environments with credit and collections industries. Successful in reducing delinquencies with strategic approaches to customer service. Balanced assessor of account health specializing in devising creative solutions to unprecedented discrepancies. Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Knowledgeable Accounting Clerk enthusiastic about supporting business financial needs. Well-developed expertise in administration and compliance. Proactive problem-solver and meticulous coordinator with great attention to detail.
Overview
3
3
years of professional experience
Work History
Accounting Clerk
Qgistix-Robert Half
College Park, GA
02.2022 - Current
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Input high volume of monthly invoices with consistent accuracy.
- Managed accounts payable and receivables and payroll.
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Provided key clerical and administrative support to senior accounting staff.
- Processed incoming and outgoing invoices and payments.
- Reconciled bank accounts with updated information.
Accounts Receivable Specialist/Accounts Payable Clerk
Inmark-Robert Half
Austell, GA
05.2021 - 01.2022
- Prepared vendor invoices and processed incoming payments.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Maintained good working relationships with vendors and resolved disputes.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Maintained payable shared email inbox and digitized invoices for processing.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Matched purchase orders with invoices and recorded necessary information.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Accounts Receivable Specialist/Cash Applications Specialist
Red-D-Arc Welderentals-Robert Half
Austell, GA
03.2020 - 04.2021
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Prepared and mailed invoices to customers, processed payments and documented account updates.
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues.
- Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
- Sorted payments into batches by segmenting each payment by business unit and scanning into database.
- Identified and communicated customer payment discrepancies and worked directly with collections team for research and resolution.
- Applied cash and wires to corresponding customer accounts based on remittance details provided by customers.
Collections Specialist
American Credit Acceptance
Forest Park, GA
04.2019 - 01.2020
- Negotiated to collect balance in full.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Processed payments and applied to customer balances.
- Counseled debtors on payment options and arranged installment agreements.
- Achieved performance goals on consistent basis.
- Maintained high volume of calls and met demands of busy and productive group.
- Used probing techniques to determine debtors' reasons for delinquency.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Used skip tracing and other techniques to locate debtors.
- Trained new team members on scripts, company services and collection strategies.
Education
Bachelor of Science - Accounting
University of Phoenix
Tempe, AZ12.2017
High School Diploma -
Riverdale High School
Riverdale, GA05.2012
Skills
- Bank Statement Reconciliation
- Investigative Journalism
- Journal Updates
- Collections and Invoice Processing
- Accounts Payable and Accounts Receivable
- Ledger and Journal Entries
- Collection Calls
- Critical Thinking
- Credit and Collections
- Aging Reports Analysis
- Cash Application
- Office Support
- Reminder Notices
Timeline
Accounting Clerk
Qgistix-Robert Half
02.2022 - Current
Accounts Receivable Specialist/Accounts Payable Clerk
Inmark-Robert Half
05.2021 - 01.2022
Accounts Receivable Specialist/Cash Applications Specialist
Red-D-Arc Welderentals-Robert Half
03.2020 - 04.2021
Collections Specialist
American Credit Acceptance
04.2019 - 01.2020
Bachelor of Science - Accounting
University of Phoenix
High School Diploma -
Riverdale High School
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