Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Hi, I’m
LESLIE GARCIA
El Paso,TX
Summary
Overview
8
years of professional experience
1
Certification
Work History
MULTI UNIT STARBUCKS, HMS Host
General Manager
05.2019 - Current
Job overview
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer/ employee loyalty while setting clear expectations and creating positive working environment for employees.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Identified problems, conducted troubleshooting and sought repair or maintenance support to keep equipment operational.
- Carefully interviewed, selected, trained and supervised staff.
- Correctly calculated inventory and ordered appropriate supplies.
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
Petsbarn
ASSISTANT MANAGER
10.2016 - 05.2019
Job overview
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
LA MADELEINE FRENCH COUNTRY CAFE
CASHIER
12.2014 - 09.2016
Job overview
- Maintain clean store, stock up beverage station (ice, bread, fresh hot coffee, fresh tea, napkins and silverware) deliver food to customers table, make sure food is hot and well- presented and attend customer needs, balance cash before and after my shift, recommend dishes and up sell.
Education
El Paso Community College El Paso, TX
Bachelor of Arts from Business Administration And Management
University Overview
currently attending EPCC
Bel Air High School El Paso, TX
High School Diploma
05.2015
University Overview
Skills
- Performance Analysis
- Budgeting and Cost Control Strategies
- Employee Scheduling
- Food Preparation and Safety
- Verbal and Written Communication
- Labor Cost Controls
- Vendor Negotiations
- Project Planning
- Customer Experience
Certification
Servsafe Management
CPR
Global Academy Master
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
General Manager
MULTI UNIT STARBUCKS, HMS Host
05.2019 - Current
ASSISTANT MANAGER
Petsbarn
10.2016 - 05.2019
CASHIER
LA MADELEINE FRENCH COUNTRY CAFE
12.2014 - 09.2016
El Paso Community College
Bachelor of Arts from Business Administration And Management
Bel Air High School
High School Diploma
Servsafe Management
CPR
Global Academy Master
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