Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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BEGUM BUSRA NARIN

Lake Hiawatha,NJ

Summary

Proficient professional offering many years maintaining compliance infrastructure and expediting flow of traffic to and from foreign destinations. Multi-talented with skillful consideration to anticipate and resolve issues. Strong communicator when interacting with all stakeholders, including employees, and customs officials.

Overview

8
8
years of professional experience

Work History

Import Manager ( Ocean & Air )

ICL USA
Lynbrook, NY
12.2023 - Current
  • Managing of all operational processes, projects and responsibility of the team for the import force and monitored all stages of air and ocean import shipments.
  • Directed and supervised daily operations. Making sure operations go smoothly, ensuring that the quality of all services provided meets the required standards. Handling complaints and problems in a timely and effective manner.
  • Responding to customer inquiries and referring clients to the proper channels.
  • Pricing both air and ocean shipments based on company profitability requirements, improving profits, negotiating with vendors to get better offers.
  • Maintained up-to-date records of all import transactions.
  • Analyzed pricing trends for imported items to identify cost savings opportunities.
  • Developed processes for tracking inventory levels and ensuring availability of imported items.

Ocean Import Manager

ICL USA
Rosedale, NY
01.2022 - 12.2023
  • Developed & implemented strategies to enhance team performance, improve task procedures, & increase efficiency.
  • Preparing reports (monthly,quarterly, yearly) for upper management and clients by analyzing and understanding data.
  • Implementing SOP for operational procedures, client needs and invoicing part of the business.
  • Making sure quarterly and yearly targets get met. Analyzing financial aspects of department and improving profits.
  • Established, supervised & continuously improved import process flows in conformance with rules, procedures & company policy.
  • Writing monthly performance reviews to all employees.
  • Pricing all shipments based on company profitability limits.
  • Training team members on how to properly create reports, follow shipments.
  • Served as expert point-of-contact between overseas partners, vendors, & clients for resolving urgent matters & operational issues & ensuring consistent communication flow.

Ocean Import Specialist

ICL USA
Rosedale, NY
08.2021 - 01.2022
  • Managed Ocean Import traffic and monitored all stages of shipments.
  • Performed & reported consistent daily track & trace details to clients & truckers on delivery orders to ensure efficiency in delivery procedures & avoiding delays & potential costs such as demurrage & detention fees.
  • Filing ISF and handling custom clearance processes of shipments thoroughly.
  • Daily receival & processing of incoming pre-alert documents from overseas agents & monitoring pending time sensitive documents such as telex release, commercial invoice & packing list for custom clearance.
  • Handle and manage shipping of dry and reefer containers.
  • Invoiced customers for freight charges, custom clearance etc using Magaya ang Logitude.

Lifeguard Manager

PREFERRED POOL MANAGEMENT INC.
Brooklyn, NY
06.2019 - 10.2020
  • Scheduled up to 10 lifeguards to provide adequate coverage of pool areas during operating hours.
  • Opened and closed pool at designated hours of operation and made decisions for closing pool due to inappropriate chemical levels, inclement weather and low water temperature.
  • Evaluated employees' daily job performance by adhering to development plans and personnel performance action plans.

Lifeguard

SUNSET POOL INC.
Alexandria, VA
06.2017 - 11.2017
  • Worked for 3.5 months in the Washington DC area with work and travel student program.
  • Maintained neat and clean pool area and clean water at all times.
  • Partnered with fellow team members on new customer service program to ensure seamless transitions.
  • Updated logs detailing weather conditions, treatments provided and incident information to keep management informed of activities.

Business Intern

AKSA ACRYLIC CHEMISTRY
Yalova, TURKEY
06.2016 - 10.2016
  • Identified operational and performance issues and worked with managers to resolve concerns.
  • Wrote reports outlining results to facilitate management decision making.
  • Completed various reports and analyzed each report to decide where improvements could be made.

Education

Business English Course - Business English

Kaplan International
New York, NY
10-2020

Bachelor of Science - Chemistry

Istanbul Technical University
Istanbul, TURKEY
07-2018

Skills

  • Transportation Planning
  • Logistics Management
  • Freight Forwarding
  • Cost Analysis
  • Invoice Verification
  • Supply Chain Coordination
  • Tracking shipments
  • Accurate data entry
  • Documentation Review
  • Effective Communication
  • Customs Compliance
  • Magaya and Logitude Systems
  • ISF, AMS, AES Experience
  • Working knowledge of Microsoft Office Excel, Word, Powerpoint
  • Ability to organize, analyze and evaluate problems and prioritize own and department work activities

Languages

English
Full Professional
Turkish
Native/ Bilingual

References

References available upon request.

Timeline

Import Manager ( Ocean & Air )

ICL USA
12.2023 - Current

Ocean Import Manager

ICL USA
01.2022 - 12.2023

Ocean Import Specialist

ICL USA
08.2021 - 01.2022

Lifeguard Manager

PREFERRED POOL MANAGEMENT INC.
06.2019 - 10.2020

Lifeguard

SUNSET POOL INC.
06.2017 - 11.2017

Business Intern

AKSA ACRYLIC CHEMISTRY
06.2016 - 10.2016

Business English Course - Business English

Kaplan International

Bachelor of Science - Chemistry

Istanbul Technical University
BEGUM BUSRA NARIN