Behnaz Rahmani
Centreville,VA
Summary
Encouraging manager and analytical problem-solver with talents in accurately handling money, excellent customer relations aptitude and relationship-building skills, and resolving customer concerns in fast-paced environments. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
Substitute Teacher
Fairfax County Public School
2022.02 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Developed creative instructional strategies to keep students engaged, motivated, and on-task with proactive behavior modification and positive reinforcement strategies.
Manager
Walgreens
2019.02 - 2022.01
- Opened and closed store and monitored cashier operations, bookkeeping, security, and shift changes
- Accomplished multiple tasks within established timeframes.
- Monitored daily cash discrepancies and inventory shrinkage.
- Reviewed financial reports, recorded financial transactions and performed account reconciliations.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Managed and motivated employees to be productive and engaged.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
PHARMACY TECHNICIAN
Walgreens
2019.08 - 2022.01
- Managed opening and closing duties for pharmacy and performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Stocked, labeled, and inventoried medication to keep accurate records.
Education
Bachelor of Science - BUSINESS With ACCOUNTING Concentration
George Mason University
Fairfax, VA12.2024
Associate of Applied Science - BUSINESS ADMINISTRATION AND INFOMATION TECHNOLOGY
Northern Virginia Community College
Annandale, VA05.2023
License - Aviation
Aviation Adventure Flight School
Manassas, VA08.2022
Skills
- Money Handling
- Managing Cash Register
- Team Leadership
- Managing Multiple Tasks
- Excellent Customer Service Skills
- Excellent Communication Skills
- Opening and Closing Procedures
- Financial Statement Review
- Sales Report Generation
Timeline
Substitute Teacher
Fairfax County Public School
2022.02 - Current
PHARMACY TECHNICIAN
Walgreens
2019.08 - 2022.01
Manager
Walgreens
2019.02 - 2022.01
Bachelor of Science - BUSINESS With ACCOUNTING Concentration
George Mason University
Associate of Applied Science - BUSINESS ADMINISTRATION AND INFOMATION TECHNOLOGY
Northern Virginia Community College
License - Aviation
Aviation Adventure Flight School
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