Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Behzad Hashmi

Merrick,NY

Summary

Proactive Special Education Paraprofessional with extensive experience in creating supportive learning environments and managing challenging behaviors. Skilled in IEP compliance, autism spectrum disorders, and implementing individualized educational plans. Strong background in customer service and school operations, bringing empathy, patience, and effective behavior management to advance student success. Special Education Paraprofessional knowledgeable in lesson planning and individualized learning strategies. Looking to bring further success to a school district through behavior management and student engagement.

Overview

13
13
years of professional experience

Work History

Special Education Paraprofessional

Department Of Education
01.2017 - Current
  • Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
  • Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
  • Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
  • Collaborated with teacher to create customized classroom environment integral to students' needs.
  • Supported students with various disabilities through one-on-one tutoring sessions, improving their understanding of course materials and concepts.
  • Enhanced students'' learning experiences by implementing individualized educational plans and adapting teaching methods for special needs students.

School Aide

Department Of Education
05.2016 - 12.2016
  • Supported teachers in managing classroom behavior and promoting a positive learning atmosphere.
  • Provided clerical assistance for administrative tasks such as photocopying documents or updating files which streamlined office operations.
  • Enhanced student safety by consistently monitoring school grounds and maintaining a secure environment.
  • Monitored student classroom and outdoors activities to promote student safety.
  • Assisted in the organization of school events, contributing to memorable experiences for students and families.

Customer Service Representative

Modell's Sporting Goods
07.2011 - 12.2016
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

BBA - Master of Business Administration

University Of Karachi
Karachi, Pakistan
08.2001

Skills

  • IEP compliance
  • Teacher Assistance
  • Learning Disabilities Support
  • Classroom Organization
  • Verbal and written communication
  • Behavioral plan management
  • Autism and spectrum disorders
  • Progress Monitoring
  • Proficient with computer skills
  • Multitasking
  • Time Management

Languages

English
Full Professional
Urdu
Full Professional

Timeline

Special Education Paraprofessional

Department Of Education
01.2017 - Current

School Aide

Department Of Education
05.2016 - 12.2016

Customer Service Representative

Modell's Sporting Goods
07.2011 - 12.2016

BBA - Master of Business Administration

University Of Karachi

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Behzad Hashmi