Charismatic, innovative, and enthusiastic professional with extensive experience in law team and medical office environments. Proven ability to collaborate effectively with diverse teams and deliver exceptional customer service. Skilled in managing administrative tasks, organizing schedules, and maintaining confidentiality. Adept at utilizing technology to streamline processes and enhance productivity. Committed to providing efficient support and contributing to the organization's success.
Overview
16
16
years of professional experience
Work History
Legal Assistant to Administrative Law Judge
Health and Human Services – OMHA
06.2017 - Current
Maintains case files to record actions, events, exhibits, information and materials related to case hearing or case disposition
Reviews automated and hard-copy documents and materials for each completed case to verify adherence to procedural requirements for closing case
Identifies deficiencies, tracks and acquires necessary materials, records information and verifies adequacy of records before closing a case
Compiles case information; locates records of case history, including initial filing, reviews and appeals
Contacts appellant or appellant's representative to secure necessary documents and information
Prepares routine correspondence, notices and papers on case status, including notices of dismissal, extensions and other similar actions
Ensure that all amounts in controversy are meet before moving forward with a case
Closes appeal in the Medicare Appeals System (MAS) ensuring that all recorded information, required appeals protocol and data are accurate in the record before closing the case
Provides procedural and scheduling information to appellants and their representatives
Notes slippages and coordinates with field office staff to ascertain status of pre-hearing activities
Takes hearing notes, summarizes events, records significant issues and points made during hearing proceedings
Assist with decision writing on cases heard
Health Information Release Specialist
Veteran Affairs Medical Center
06.2016 - 06.2017
Screen and follow through all incoming calls from attorneys, insurance companies and patients
Review and analyze written and over the phone request to ascertain the type of case to be developed
Develops and prepares cases for release to Regional Counsel and other appropriate parties
Contacts attorneys when necessary to obtain additional information to develop the case
Perform face to face request for various medical records
Abstract and process medical release of information request
Process requests various for Federal, State, and Local Government agencies with regards to Medical-Legal, Subpoenas, and Worker’s Compensations among many additional demands
Project Assistant
Shook Hardy & Bacon International LLP
01.2015 - 12.2016
Demonstrated in depth understanding of the legal team requests with usage of various databases including Document Management System, Concordance, Summation, and Case Connect as part of daily tasks in the Business Litigation and Pro Bono sections
Perform case database searches, index case files, Bates-Labeling; create trial notebooks, draft legal documents, Pleadings, IROGS, Depositions, Notices, Pretrial Orders, and Legal Briefs among various other special duties as assigned
Review and execute project request from Paralegals, Legal Administration Assistants, Supervisor and various attorneys
Provide update analysis and reports of performance to department supervisor and legal team in Pro Bono and Business Litigation
Updated schedules and assignments for docketing data base for attorneys in Pro Bono
Successfully spearheaded initiative to communicate and track case files for attorneys for firm-wide Pro Bono cases resulting in an increase for production efficiencies that concluded in a more organized Pro Bono environment for filing
Execute efforts to increase work efficiencies
This effort resulted in 40% in production efficiency for handling Pro Bono case filings
Implement training and peer coaching to identify duplicate workplace efforts, which streamlined the Pro Bono workflow
Create, organize, and maintain client matter files including ad hoc requests
Apply proper naming convention for electronic or paper files
Implement and train peers towards compliance to Shook Hardy & Bacon International LLP standard records operating procedures while maintaining HIPPA laws
Document Specialist
Shook Hardy & Bacon International LLP
01.2013 - 12.2015
Document Clerk
Shook Hardy & Bacon International LLP
01.2011 - 12.2013
Health Information Management Specialist
Samuel Rodgers Health Center
01.2009 - 12.2011
Handle incoming records release request from clients, insurance companies and government agencies
Ensure that all request for records were handled with the strictest of confidence and HIPAA compliance
Pull records from various clinics for upcoming patient appointments
Verify that all documents entered into a patient’s records were signed and dated
Education
Health Information Management/Coding - Health Information Management
Concord Career College
Kansas City, MO
Skills
Excel
Word
PowerPoint
Summation
Concordance
Conflict Resolution
VISTA
Analytical Research
Leadership Development
Legal Research
Legal Writing
Medical Terminology
CPT-4
ICD-9/10
Avaya
Case Map
LexisNexis
Westlaw
E-Cape
Technologyandcoreskills
Proficient in Excel, Word, PowerPoint for Microsoft Office Suite
Summation
Concordance / Case Connect
Conflict Resolution
VISTA
Analytical Research
Leadership Development
Legal Research
Legal Writing
Medical Terminology
CPT-4
ICD-9
Avaya
Case Map
Lexi
Westlaw
Timeline
Legal Assistant to Administrative Law Judge
Health and Human Services – OMHA
06.2017 - Current
Health Information Release Specialist
Veteran Affairs Medical Center
06.2016 - 06.2017
Project Assistant
Shook Hardy & Bacon International LLP
01.2015 - 12.2016
Document Specialist
Shook Hardy & Bacon International LLP
01.2013 - 12.2015
Document Clerk
Shook Hardy & Bacon International LLP
01.2011 - 12.2013
Health Information Management Specialist
Samuel Rodgers Health Center
01.2009 - 12.2011
Health Information Management/Coding - Health Information Management
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