Bejeha Hamilton
Phoenix,AZ
Summary
A multitasker and quick learner, excelled at Honor Health Scottsdale Shea Medical Center by enhancing operational efficiency and customer satisfaction. Demonstrated exceptional customer service and attention to detail, significantly improving patient and guests experiences. Skilled in fostering positive environments and efficient in high-demand situations, embodying strong communication and organizational abilities. Experienced Food Service Worker knowledgeable about food safety and nutrition. Strong track record of reliability, accuracy and efficiency in all tasks. Maintains performance in both individual and team-focused duties.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Communications Specialist
HonorHealth
09.2024 - Current
- Striving to keep customer service as first priority in all interactions. Answers and responds to internal, external and security dispatch call traffic. Interacts with multiple software platforms to problem solve and serve callers needs. Providing numbers, resources and/or information to callers of all types. Completes documentation for all calls and service lines supported. Alert and activates resources to emergency codes, security issues including staff and patient needs. Monitors surveillance cameras, child abduction, radio traffic, monitoring software for facilities, panic alarms etc. Maintains documentation for security tasks, deploys them to calls and tracks their movement.
Food Service Worker
Honor Health Scottsdale Shea Medical Center
06.2023 - 09.2024
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Home Health Aide
Right At Home Health Care
12.2019 - 03.2020
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
Transit Bus Operator
City Of Battle Creek
10.2014 - 06.2019
- Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
- Operated with safety and skill to avoid accidents and delays.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
- Fostered a positive work environment by participating in team-building activities, sharing knowledge with colleagues, and maintaining a respectful attitude toward all passengers and coworkers.
Education
High School Diploma -
Flint Northern High School
Flint, MI06.1997
Associate of Arts - General Studies
Kellogg Community College
Battle Creek, MI06.2014
Skills
Quick Learner
Positive Attitude
Multitasking
Customer Service
Strong Communication Skills
Attention to Detail
Certification
- E Food Card Food Handler Training - 05/26/2023-05/26/2026
Timeline
Communications Specialist
HonorHealth
09.2024 - Current
Food Service Worker
Honor Health Scottsdale Shea Medical Center
06.2023 - 09.2024
Home Health Aide
Right At Home Health Care
12.2019 - 03.2020
Transit Bus Operator
City Of Battle Creek
10.2014 - 06.2019
- E Food Card Food Handler Training - 05/26/2023-05/26/2026
High School Diploma -
Flint Northern High School
Associate of Arts - General Studies
Kellogg Community College
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