Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Bejia Flores

Dallas,TX

Summary

Bilingual community property manager with more than 14 years of multi-family and HOA management experience. Skilled and knowledgeable with a high level of integrity and professionalism. Proven track record of efficiently managing operations, fostering community engagement, and ensuring a positive living experience.

Overview

14
14
years of professional experience

Work History

Senior Property Manager

PMI FortBend
Houston, TX
03.2022 - 01.2024
  • Managed a portfolio of three high-rise communities with 80-427 units each
  • Enforced community governing restrictions and maintained property standards
  • Collaborated with board members on community improvement projects to preserve property value
  • Oversaw community operations, managed the capital budget, and tracked financial performance
  • Handled rent collections from tenants on a monthly basis and kept accurate records of payments received.
  • Provided Notary Services, conducted background checks, and interviewed onsite staff and contractors.
  • Analyzed market conditions to determine optimal rental rates for each property.

General Onsite Manager

Somerset
Dallas
10.2018 - 02.2022
  • Onsite manager for a 360 unit high-rise community.
  • Maintained daily business operations, including financial management, deed restriction enforcement, meeting attendance, and contract negotiations
  • Collaborated with community legal counsel to prepare community policies
  • Coordinated multiple tasks, including payroll, vendor invoices, purchase orders, file audits, and weekly reports
  • Direct contact contractors and preparation of renovation reports
  • Prepared RFPs for capital improvement projects, conducted research on maintenance methods and project management.

Business Manager

Executive Benefits & Solution
Houston
08.2017 - 12.2018
  • Prospecting daily through many different avenues including extensive cold calling, attendance at many networking events and functions
  • Verified insurance/coverage, notifying insurance companies of patient services and provided required documentation for bill approvals
  • Improved client financial position while achieving client satisfaction and loyalty through excellent service.

Property Manager

Devonshire Management
Houston
06.2014 - 10.2017
  • Implemented innovative strategies to drive employee and property performance
  • Maintained monthly financial records
  • Created community marketing materials for prospects, locators and realtors through photoshop, lease labs, Microsoft publisher & word
  • Payment collection, initiate move out SOP, and enforce evictions
  • Prepared month-end accounting reports per company policy.

Lease Up Manager

ARI Management
Houston
03.2010 - 05.2014
  • Conducted continuous training for temporary lease-up personnel
  • consistently work with owner to complete building inspections
  • Created and executed property budget
  • Established and maintained relationships with local businesses, real estate agents, and relocation companies to generate leasing leads
  • Implemented innovative leasing incentives and promotions to drive leasing activity and meet occupancy goals
  • Maintained accurate records of all community transactions including rent roll, delinquencies, rehab availability, prospect reports, and accounting
  • Creative, organized, and finalized leasing agreements for 560+ unit property.

Education

Houston Community College
Houston, TX

Skills

  • Proficient in property management software; Onesite, C3, Yardi, Resman and Bluemoon, CoreLogic, LMS, Lead2Lease, RentCafe, LRO, Knock, Corporate Answer, Avid Exchange, National Credit Systems
  • InspectionsAsset Management
  • Sales
  • Knowledge of vendor management
  • Maintenance Coordination
  • Staff Supervision
  • Facilities Management
  • Background in property management
  • Collection management proficiency
  • Portfolio oversight
  • Rent collection
  • Dispute Handling
  • Client Relations
  • Violation Resolution

Accomplishments

  • Increased occupancy on a special project from 57% to 93%
  • Awarded Mission Impossible Property Manager 2018
  • Average 4-8 Leases per week
  • Oversee 3-12 Properties at a time

Timeline

Senior Property Manager

PMI FortBend
03.2022 - 01.2024

General Onsite Manager

Somerset
10.2018 - 02.2022

Business Manager

Executive Benefits & Solution
08.2017 - 12.2018

Property Manager

Devonshire Management
06.2014 - 10.2017

Lease Up Manager

ARI Management
03.2010 - 05.2014

Houston Community College
Bejia Flores