Heriberta Fakelman
Piedmont
Summary
Bilingual in English/Spanish, I excel in customer assistance and maintaining high sanitation standards. Achieved a significant increase in patient engagement, leveraging strong work ethic and integrity to promote health and safety.
Experienced with patient care, medical support, and maintaining health records. Utilizes effective communication and empathy to support patient wellbeing. Knowledge of basic medical procedures and safety protocols, ensuring clean and safe environment.
Overview
14
14
years of professional experience
Work History
Nursing Assistant
Monument Health
06.2024 - 01.2025
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Cashier
Lowe's
07.2023 - 04.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Built relationships with customers to encourage repeat business.
Remodel Associate
Target
12.2022 - 06.2023
- Assisted in post-remodel cleanup efforts, leaving the store in pristine condition and ready for business operations to resume seamlessly.
- Contributed to a positive work environment by offering support and assistance to fellow team members as needed.
- Implemented creative solutions to maximize storage space during the merchandising phase of the remodel process.
- Skillfully executed carpentry work such as framing walls or constructing display units tailored to specific merchandise types.
Pro Services Cashier
Home Depot
12.2019 - 07.2022
- Collaborated with team members to ensure smooth operations during peak hours and special events.
- Improved customer satisfaction by providing efficient and accurate cash handling services.
- Supported loss prevention efforts by accurately accounting for all cash, checks, and credit card transactions.
- Performed daily cash drawer reconciliation tasks for accuracy in financial reporting and loss prevention measures.
- Reduced wait times by quickly processing transactions and managing lines effectively.
Coater
Avalign/Thortex
08.2010 - 08.2018
- Performed routine preventative maintenance tasks on coater equipment to maintain optimum functionality and extend its lifespan.
- Demonstrated adaptability by quickly learning new technologies and techniques as required within the ever-evolving industry.
- Implemented safety protocols to minimize accidents, contributing to a safer work environment.
- Communicated and escalated with peers and principles.
- Measured and improved processes to meet organization goals.
Education
High School Diploma -
Grandview High School
Grandview, WA06-1996
Skills
- Bilingual English/Spanish
- Strong work ethic
- Work ethic and integrity
- Customer assistance
- Vital signs monitoring
- Cleaning and sanitizing
- Patient care
Languages
Spanish
Full Professional
Timeline
Nursing Assistant
Monument Health
06.2024 - 01.2025
Cashier
Lowe's
07.2023 - 04.2024
Remodel Associate
Target
12.2022 - 06.2023
Pro Services Cashier
Home Depot
12.2019 - 07.2022
Coater
Avalign/Thortex
08.2010 - 08.2018
High School Diploma -
Grandview High School
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