Bekkhan Tepsurkayev
Brighton,United States of America
Summary
Versatile professional with a proven ability to streamline operations, enhance communication, and adapt to diverse roles across industries. Skilled in resolving challenges, fostering collaboration, and delivering results in multilingual and fast-paced environments. With experience in hospitality, translation, coordination, and sales, I bring a commitment to efficiency, teamwork, and continuous improvement.
Overview
6
6
years of professional experience
Work History
Customer Care Coordinator
SGS Kazakhstan
04.2024 - 12.2024
- Provided administrative and client support in the mineral resources sector.
- Resolved outstanding invoices totaling $12,500+.
- Acted as a liaison for multilingual teams, enhancing cross-language communication.
- Delivered training sessions to 15+ colleagues on business correspondence standards.
- Took ownership of customers issues to follow problems through to resolution.
Translator/Interpreter
ArcelorMittal JSC
04.2021 - 04.2024
- Translated documents from Russian to English.
- Conducted written translations of a wide range of documents, including technical, legal, financial, and medical materials
- Supported foreign specialists during meetings, ensuring clear and effective communication
- Provided verbal translations for top management meetings, performing both consecutive and simultaneous interpretation
- Worked underground with mine specialists, facilitating on-site communication and technical discussions
Waiter
Sheraton Grand Doha Resort & Convention Hotel
03.2019 - 04.2020
- Provided exceptional service in a high-volume restaurant, ensuring guest satisfaction
- Worked collaboratively with a diverse team to maintain efficient operations during peak hours
- Addressed customer concerns promptly, ensuring a seamless dining experience
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Education
Bachelor of Arts - International Relations
Karaganda State University
Karaganda, Kazakhstan06.2018
Skills
- Customer relationship management
- Billing coordination
- Proficient in Microsoft Office
- Project management
- Teamwork
- Leadership
- Fast learner
- Communication
- Multitasking
- Ability to work under pressure
Languages
Russian
Native or Bilingual
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Microsoft Office
Timeline
Customer Care Coordinator
SGS Kazakhstan
04.2024 - 12.2024
Translator/Interpreter
ArcelorMittal JSC
04.2021 - 04.2024
Waiter
Sheraton Grand Doha Resort & Convention Hotel
03.2019 - 04.2020
Bachelor of Arts - International Relations
Karaganda State University
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